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September 2024 by Tonya Reese
I walked into the bank upset because my account was closed. I had three direct deposits set to that account and one deposit was going to hit in two days. Jack McCoy bank associate was very helpful getting me set up with new account. Tiffany the branch manager was friendly as well. Everyone greeted me and validated my parking. Great customer service.
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August 2024 by K G
I guess Private Client isn’t what it used to be. I walked in with my husband to be added to the bank account and was informed that we couldn’t be seen today. I guess it’s time to move our money elsewhere.
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May 2024 by RJ Olson
If ever there was a bank you wanted to be looking out for you it is Chase Bank. I was alerted by Chase Bank credit card dept. that I have a fraudulent charge on my card via my email account wanting to know if I recognize or made the charge that was showing up. What they decided was to issue new cards because the account has been compromised so I’m waiting for new cars to come but they were on top of it before I even discovered it to let me know that something was going on so I really appreciate their business as I give them as much as I possibly can.
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February 2024 by Richard Taylor
Great customer service. This is my bank, and its very convenient for me working in a neighboring building.Great interior space as well.
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October 2023 by Robert Bailey
One would expect a bank to have adequate funds to meet the basic needs of its customers, especially during normal business hours. Not this one! Upon entering the branch, I had search for an employee. I found a young black female "banker," and stated that I wanted to make a withdrawal, and the amount. Clueless, she wasted my time by directing me to use the inside ATM, assuring me the machine could handle the withdrawal. When the transaction was denied, she referred me to the very small and *well-hidden* teller desk. Head teller told me the transaction was denied b/c those machines have a $3,000 limit. She then stated that they didn't have enough money at the bank to honor my extremely *modest* withdrawal request. When I complained that this was an unacceptable lapse in service for a financial institution, especially for such a high-profile Buckhead branch, I was admonished to come earlier in the day next time. Poorly managed branch and poorly trained employees. You have been warned!
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July 2023 by rakesh mohanty
There was a stinking smell all over the place. I don't know how people were even working there.
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June 2023 by Saylo Zane
Tiffany Butler the branch manager is the best!!!! Always very helpful!! Best location I’ve been in so far being with Chase Bank! Thanks again Tiffany!!!
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March 2023 by Anders Tharaldsen
Finally an ATM that dispenses other denominations that $20, outside, after hours.
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November 2022 by Mohamed Abdrahamane
Very slow bad service.For a cashier check you can wait 2 hours
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November 2022 by Aman Blana
Every Friday the whole branch is basically empty. There's like one customer service rep. It's like a 3.5 day work week for them.
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September 2022 by Jules Lee
The teller did not validate my parking ticket. I still had to pay fee.
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September 2022 by Tatah Esambe
Terrible Terrible rude service.
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March 2022 by Chris Gernazian
Terrible service absolutely awful!
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January 2022 by jx design
The teller did not validate my parking ticket. I still had to pay fee.
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August 2021 by KS MS
Great service. Notary service available.
