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July 2024 by Gold Star
Excellent service Thank you very much Mr. Aaron recommended
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April 2024 by Menet Ramirez
I opened an account at the Buford Hwy bank and when I deposited my first check in the photo, they asked me for a lot of proof that if I was the owner of the check, I gave proof. Nothing they resolved, what they did was close my account, I lost almost a thousand dollars, I'm very depressed
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November 2023 by Yandy Polanco
Really bad costumer service they are rude and rasist people, Also the cash machine always broke and it’s a really nasty place not clean at all ????
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August 2023 by ivan ortiz
Staff is great
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May 2023 by Mike Boean
The pictures speak more than wordsChicken bones on the lobby floor…
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September 2022 by Abel Fashion
I Had an Appointment and when i get there one of the employee told me the person who was scheduled (The Manager ) his name is Bryan Atkins called you! really??? Big lie No bofy called me to re schedule! This is Non Professional! to reschedule you got to call and email your customer ahead of time! Not on the scheduled time! Time is Money! Hello Chase Bank! Hire professional Employees! This is totally Inappropriate and Unacceptable Customer Service !
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September 2022 by Lijo Ooroth
Same situation happened to me as the person who wrote the review before me. I had a meeting today at 4 pm with Brian Atkins and he wasn’t there. The worker at the bank then told me that Brian tried to reach me but I didn’t receive a call or email. Looks like I wasn’t the only person who wasn’t contacted. Very unprofessional.
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April 2022 by Luis S.
Am visiting America for a few weeks and they refused to help me with a foreign currency exchange because i am not a chase member. The exchange place at the airport was closed so I didn't really have any options
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October 2020 by Luis Bello
These guys are falling apart. HORRIBLE CUSTOMER SERVICE, the worst.
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August 2020 by Marilyn C.
I had the best customer service at this COVID friendly location, yesterday. Ms. T. Alexander is professional, knowledgeable, and FUNNY. I left there feeling much better than when I arrive. My transaction was done in a timely manner. Simply awesome!!!
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August 2020 by Dios4me 247
I just Love Chase Bank!
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August 2020 by Kathy Thomas
Worst bank ever.
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August 2020 by Leila
I normally dread coming into Chase but Ashley Castaneda made sure I had a wonderful experience. She has a beautiful personality & she addressed all my concerns and made sure she was able to get me in and out.
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May 2020 by Mohammed Samir
The banker Arpin was very friendly and efficient. She helped me with my account and took her time to find a resolution effectively. She delivered an excellent service. Very helpful person at this location.
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December 2019 by Michael Mandzak
Ashley, in the front right side when you walk in, was hostile from the get go. I was just trying to get added to an account and she immediately had a million reasons why I couldn’t.
