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December 2023 by Melanie C.
Employers don't get to experience their own employees like we do. This past Saturday my best friend and I had an AMAZING "fragrance consultation" with Malik Singleton. Not only is Malik tall, beautiful and fashionably correct the knowledge shared about fragrances were endless. Not only did Malik feed us with the contents of each scent he painted a vivid picture using scenarios and aroma reactions of other people. Malik shared pairing suggestions and explained how the scents complimented one another. Only thing I was missing was a bottle of red wine, heck I'm sure Malik could have told us which wine paired good with each fragrance! LOL. He was not pushing for a sell he wanted us to understand and be in love with our decision. He wanted to make sure our scent tickled and kissed the nose hairs of everyone we encounter. That is the type of quality experience that make you go back for and tell everyone about. Malik is "The Nose" of Bloomingdales in Lenox Square! Personality and energy UNMATCHED. So, Ladies and Gents when you want a fragrance experience and not just a "popular" scent go have an "MSE" Malik Singleton Experience. Fragrances are not all about what's hot it's about how you can take it and make it your own. Remember you can't say the "Malik" without the "Singleton" and when you see and meet Malik you won't ever want to hear about fragrances from anyone else! Shout out to the entire fragrance department in Bloomingdale's they were all full of smiles and joy Saturday.
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November 2023 by Martin H.
Malcolm in the men's suit department made my shopping experience a true pleasure. He was patient and knowledgeable, and helped me make the best decision.
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June 2023 by Mary Ann Johnson
All I can say is that I had an amazing time ?
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May 2023 by brian o.
This review is going to be based on professionalism. So it begins with being called to set up an interview. The person that called was Amber Trobridge to set an interview with Thomas Hunt. I replied and she scheduled my interview. I met with Thomas Hunt who conducted my interview it was very causal and laid back. Thomas said he wanted to make a decision with in the next two weeks for the position. So weeks go by and I didn't hear anything. Normally if a company decides to move in a different direction you receive a courtesy letter letting you know. I never heard from them again. I figured ok they didn't go with me until I seen a missed call from a Georgia number which is unusual sense I just moved here. So i checked my voicemails and seen the one from Bloomingdale's. However it was the original one so a mistake on my part. So I called Amber back to with my information and instead of being professional and telling me I made a mistake told me to hold on. So Amber put me on permanent hold and never came back. So I called back and she sent me straight to voice mail. I understand I was mistaken but be professional and politely tell me I was mistaken that's what happened instead of the immature behavior. I'm a customer for Bloomingdale's as well so I deserve to be treated politely and professionally as well. We are all adults. So still not know my mistake because Amber isn't mature enough to simple address the issue and say you made a mistake I email her. Amber still didn't reply. Seriously I'm an adult just tell me your mistaken we went a different direction case closed. We are adults not children. Anyways Amber Trobridge at Bloomingdale's in Atlanta be more professional remember we are customers as well and that looks bad on your company being unprofessional.
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April 2023 by Casey R.
The customer service here is horrible. DONT GO TO THE NARS SECTION. NEVER GIVE THEM BUISNESS! Me and my friend were looking at mascara and got screamed at fromhalf way across the store. not only was the worker screaming but she told us basically not to touch the mascara in such a rude tone that I was embarrassed for me and her.
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December 2022 by Carla M.
I went to Bloomingdale's today around noon to purchase some Jo Malone perfume the sales lady was awesome, it was a lot of ladies around the section trying many samples of the many different bottles of product.. the sales lady had it together and I bought a few different bottles and the sales lady gave me a good amount of samples of different ones of Jo Malone to try at home.. she had a great attitude seems like good customer service is hard to find nowadays but this lady was great I hate I don't remember her name but I will definitely come back.
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December 2022 by Constance J.
Under no circumstances would I buy anything else from this Atlanta store. Anna Hidwani in the Jo Malone fragrance department needs to be fired immediately. She is quite rude, unprofessional and a complete liar. If you see something you like in store, please purchase it online and don't waste your time checking out with an associate. The store needs to be remodeled and they need to hire better associates. Bloomingdale's ain't got nothing on Nordstrom. Nordstrom store is remodeled, clean, fully stocked with new merchandise and their employees are professionals and about making sure their customers have a wonderful shopping experience.
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November 2022 by Atlanta A.
So sad - what has happened to this store? Short staffed, the racks are in total disarray and nobody asks if they can help you. Shoot - they don't even acknowledge your existence. When I tried to pay for two shirts I could t find anyone to pay. Ended up walking upstairs to the kids department and the employee had no clue how to remove the security tags. Frustrating, rude and incompetent. And to think I used to enjoy this store. Will not go back.
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March 2022 by Angelica D.
My shopping experience was almost a complete fail. The store was fairly empty when I arrived. I noticed 2 women sales associates in the denim area while I browsed, but neither acknowledged me. I left to shop in some other stores in the mall and when I returned, I received the same lack of customer service. This time there were a group of sales associates in the contemporary area that were gossiping and looking at their phones. Once again, I was not acknowledged by any of the staff. I ended up finding a nice pair of jeans and a cute top, but I wasn't going to let either one of them get the commission, so I remembered a sales associate in a different department that assisted me previously and decided to let her get the sale. She was the saving grace of my experience here and she was very courteous. Unbeknownst to me, they were having their " buy more, get more" event whet you can get a gift card on certain purchases and I got a gift card that I can use until 4/17.The staff in the contemporary department almost ruined my shopping experience. They really need to be properly trained on how to provide customer service.
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December 2021 by Kathryn L.
A last-minute need had to me come to Lenox...ugh. The flip side was the ease of entering on the second floor by the furniture & textiles to get a gift card. Ms. K was kind & helpful while she processed my request. I'm mostly an online shopper as Neiman & Nordstrom's was my go-to stores. Yet after a pleasant outing with Ms. K & with a need shop in person, I'd return back to here. Too bad Perimeter still doesn't have their Bloomingdales, that mall is so much easier than Lenox.
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September 2021 by Kent C.
Had to wait 45 minutes just to pick up a defective jewelry piece that was repaired. Only one person on the whole level. No wonder Mall stores are dying. Never again!
