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October 2024 by Allison Vita
I had an outstanding experience at this location today. The gentleman who assisted me was kind, attentive, and provided prompt, knowledgeable service. I wish I had caught his name to give him the recognition he deserves. Thank you!
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May 2024 by Ziad Mohi
Waited about 25 mins because the front desk person was having lunch at 11:30A gentleman with name of Benjamin Perlow saw me coming in and waived at me to wait. He came out of his office only 25 mins later when another lady showed up. You would expect an office like this to be staffed appropriately. They couldn’t lookup my account or process the rollover request. They pointed me to call 1-800 number
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March 2023 by Fred Wesley
Tonight, I called Schwab Bank dispute two charges that were not authorized. I was totally treated horribly by a Schwab agent Briann or Brianna. She was uninformed and tried to push me to dispute other charges completed unrelated that I could call the merchant to resolve. Then she wanted to block my card and mail a new one when I need it for fuel, food, etc.I ended up asking for a manager and got, Erica. (VERY PROFESSIONAL) She took care of my problem and I'm off to work on my project for a presentation tomorrow. Some agents don't know that the longer you keep clients on the phone the more it cost the business money and then things escalate. Thanks again, Erica.
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August 2022 by Anthony King
This business is abusing our locals by using police officers to block traffic during rush hours with their body to allow illegal left hand turns from their garage.
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December 2019 by Phillip Minkoff
We just left here after opening accounts for my family and l. TONI was EXCELLENT, she was very knowledgeable and patient in opening the accounts for us. She made us felt comfortable and at home. Our accounts was opened within 20mins..no waits. EXCELLENT SERVICE. I recommend TONI anytime..
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July 2018 by Jack M.
Very convenient location in Midtown. Helpful staff. Easy to drop by and make deposits to investment accounts. They are moving from Colony Square down to Peachtree St (between 11th and 12th). Better location for sure. I'm a big fan of "internet only" businesses, but it is nice to utilize their local office when you need to leverage their services. Every once in a while, it's great to have a face to face conversation with someone! And, Schwab has one of the best bank accounts around (free ATM, no foreign transaction fees). Happy they are in Midtown!
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January 2018 by Jessica L.
A****** customer receptionist. If you're not a white man in a suit you get ignored basically!
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May 2017 by Glenn Hertel
Charles Schwab Edward Jones identify all accounts it look like there are used for laundering drug money now
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May 2017 by Desiree Miller
I love Charles Swab Investment Bank.
