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November 2023 by Henry Quillian
When Lester and Don said my oil was still perfect and I did not need to change it for more miles, I was delighted. I’ve never gone to a service station to be told that I did not need service — yet. I’ll be back for certain!Service: Oil change
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October 2023 by Mac Martirossian
Very efficient operation for any type of car at this location. Courteous service, by knowledgeable technicians, focused on customer service. I take both my Mercedes and my Lexus 460 to get oil changes done. Waiting area is clean and orderly.Services: Transmission
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October 2023 by Kenya Tobias
They were fast and efficient…. I got an oil change, blades replaced, light bulb replaced and emissions test in no time! Definitely will use this center for future oil changes
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October 2023 by K Price
Thank you Nikki!!!!! Let it be known that women are just as capable as men! Not only was she extremely knowledgeable, courteous, and helpful. The service team was quick and polite. I know nothing about cars but thank goodness for the advice!!! I feel hella empowered! 5plus stars. Nikki definitely deserves a raise!! I cannot thank you all enough!!! P.s. very cost effective!Service: Oil change
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October 2023 by CC Top
I used to go to this branch when it was a Castrol shop. I gave this new management an opportunity and they did a terrible job, they used a recycle synthetic oil with a terrible odor. I had to replace it immediately in another shop. Beware!!
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September 2023 by D Wilkins
The staff and service were impeccable. All the staff were so friendly and efficient. They cared about getting me in and getting me out quickly all while doing a great job!Services: Air & cabin filter replacement
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August 2023 by Syren Smith
I have only had GREAT customer service here. The staff is very helpful and keeps me informed about my car without trying to oversell me anything. Best experience I've had in years! I don't see myself going anywhere else for an oil change. 100% recommendService: Oil change
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August 2023 by Robyn Stalnaker
I arrived early. The gentleman came out and was so very very kind to explain they would get to me asap but they didn’t open til 8. The manager and his assistant so pleasant and informative. Did not try to sale me everything. I will go back. Such a pleasant early morning experience and they were on it!!!!!Service: Oil change
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August 2023 by Millie Bennett
Stopped in for an oil change today that was done quickly and professionally and when there was a snag with resetting my service light that took a bit to resolve, they offered me a delicious fresh donut while I waited. That's customer service! ?
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July 2023 by Nisha B.
Called asking about a fully synthetic oil change. They quoted me $86. I drove up and asked about the price again, they said $86 (and clearly saw what car I was in). I said ok that's a great price and then all of a sudden it went up $50 with charges. I said the dealership doesn't even charge me this much. They said that's because you have to wait at the dealership. It didn't feel right and I immediately left. They told me that would be the price no matter where I go. I went up the street and got an oil change SIGNIFICANTLY cheaper.Overall, there is a lack of price transparency and agency given to the customer. I don't like the bait and switch that was pulled and they should have asked more questions upfront when I was on the phone to see what the price would be instead of quoting me $86, having me drive there, and then raising the price $50. Other places at least will try to ask more questions about your car on the phone to quote you a more accurate price (like the other place I went to). If they thought the price would be more than $86 they should have the integrity to say that on the phone or at the very least when I drove up and they saw what car I was in.
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July 2023 by Jennifer Beebe
These guys are awesome! Fast, professional and always so nice! I got there a little before they opened and they didn’t make me wait….love them!Services: Air & cabin filter replacement
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July 2023 by trinityc1970
The gentlemen at Valvoline Pull Change were very professional, provided quick service, and even helped me resolve an annoying squeaking belt sound under the hood that no other mechanic bothered to help me fix simply by tightening the bolt on my fan belt! 10/10, I highly recommend them!
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July 2023 by Mark Bax
My wife’s car had overheated and she was parked at the gas station adjacent to the facility . Two employees approached her as she failed to realize all the services they offered to see if she needed help. After doing a consult it was determined that her car was low in fluids. They filled her coolant and her car didn’t overheat the rest of the way home. It was greatly appreciated .Service: Auto engine diagnostic
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July 2023 by Tonya Brooks
I recently just pulled into the station and all I can say the gentlemen were excellent. They knew what they were doing and got the job done. So full of life and good spirit. I was in and out.Thank you again!!!!
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June 2023 by Edna Williams
Great professional service. The technician remember me/ my car due to a resolved issue from my previous visit. He immediately acknowledged the previous visit and assured me that was a learning experience and it would not be a repeated incidence?. He personally thanked me for returning and giving them a second chance to service my car! I am very happy I decided to and it was a decision made in large part due to the initial human aspect, personality of the technicians!I’m a solid customer now!Service: Oil change