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November 2023 by Krissy Wright
The delivery of my sons first car was excellent. Communication was fantastic and they delivered with care. Would definitely recommend and would use them again if need be!
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October 2023 by Dewey Smith
Carlyle is by far the absolute best at what she does. I am active military and have had personnel items and vehicles shipped every 3 years. I have never had a exceptional like she and her company was able to provide. I HIGHLY recommend using them and ask for Carlyle because she was “THE BEST!”
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October 2023 by Christian Naitsirhc
Perfect!!! Thanks for everything!! The entire transaction with your company was my best experience yet working with a carrier of any product!! And our company does shipping and receiving on a daily basis!!
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October 2023 by Wendy Ruocco
So first of all, I love the name. But having only ever used a car transport service once prior to this one the process has been incomparable. The level of communication was fantastic!My vehicle arrived more than 24 hours earlier than expected, it looked beautiful needs a little bath, but that’s OK. Thank you for your service, and for potentially under promising and over delivering!!
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October 2023 by Cristhian Sanchez
i am owner of CST EXPRESS i move 2 vehicles for this company and after i deliver them took picture got signatures they will not be showed because of an error on their side so payment is a problem now...also the costumer service is the worst,the only person that try was frank,i have tried to reach accounting for a while and its impossible , dont move cars with them there are other obtions like montway , shipyourcarnow and it would probably be cheaper
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September 2023 by Jose Ricardo
Thank you, Mr. Frank, for your support has been a pleasure doing business with you Carpool is the best shipping company to work with if you are a carrier
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September 2023 by Gaby Hernandez
Carpool really took care of me with the transportation of my car. They made sure the process was stress free, prompt, and my car was secure! Will absolutely be using them again.
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August 2023 by Melissa Brockhouse
Great service!!
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August 2023 by nicholas wyatt
Absolute great experience and I will use Carpool Logistics for all of my car shipments.I originally requested transport from California to Rhode Island, however my job made a last minute change that required me to move to Missouri. Carpool Logistics worked with my short timeline and unexpected changes to safely transport my car to its final destination. They remained in constant communication throughout, providing all necessary updates and I was very confident my car would arrive on time to its desired location.If you need your vehicle shipped, this is a company you can trust to get it safely to its destination.
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August 2023 by Kyle Huitt
I did get my vehicle delivered to me relatively quickly, but the logistics were painful. They told my Dad at noon the day of pick up that they were picking up his truck. They said the timeframe was 5 pm to 8 pm. They then texted me at 3 pm and said the driver would be there in 20-30 mins. My Dad was at work so he rushed home. The driver showed up at 5:15 pm in a small car and said he was there to pick up the truck. My Dad called me because it was supposed to be a transport truck, which the guy then explained that his truck was just outside the neighborhood. The truck was then in transport to me and after a few days I was told my truck would arrive on Saturday between 11 am to 3 pm. It was sooner than expected so I was happy. I checked on their website which was supposed to have tracking information along the way (according to them) but there was nothing. About 2:45 pm on Saturday I asked Carpool for an ETA. At 3:15 pm I told them the truck wasn’t there and asked when it would arrive. At 4:15 pm they called to tell me that my truck wouldn’t arrive until 9 am tomorrow, and that the driver would have to meet me in a town 30 mins away because he couldn’t make it up to my house. There is a good elevation gain up to my house but also a 4 lane highway so it’s not impossible. I finally got the drivers number and he said he told Carpool between 9-12 but he would try to get there closer to 9-1030. All morning I asked him for an ETA and he couldn’t give me one except finally around 11 am he said it should be around noon. He said he was stopping soon so I said ok, where are you stopping, because I will come to you. He gave me an address and I drove down there, about 20 mins from my house. When I arrived, the driver was on a 4 lane plus a median road in the middle of town with busy traffic, parked in the left turn lane. He pointed at me and pointed at the truck and I said yes. Then, right there, he unloaded my truck on that busy street. It was a strange and very frustrating experience where I wasted my entire weekend waiting for a truck that finally arrived halfway through the second day. I planned on working either Saturday or Sunday, but that whole ordeal consumed my entire weekend. Despite all of that, my truck was delivered halfway across the country in a pretty short amount of time, and in one piece, but the communication from Carpool needs some work.
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August 2023 by Rafael Calderon
Incredible pain free experience. Got my vehicle when they said they would deliver it. In perfect conditions. Did my entire purchase on line and never had to visit the dealership. Amazing.
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July 2023 by Janci W
Shipped my car with Carpool Logisitics, and the whole experience was fantastic. I wasn't present at time of pick up, but the driver's communication with me and the person coordinating pick up was amazing. The trip was cross country, and I was amazed how quickly it showed up. Communication from the driver was great on drop off. No delays, no damage. I would 100% recommend Carpool and will use them again.
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April 2023 by Megan Brown
Carpool Logistics did an incredible job with our auto shipment. They picked it up from a dealership in Plano, Texas in the evening and had it in Tallahassee, Florida the next night. They were a pleasure to work with. They updated us throughout the process and sent pictures of the delivery, since we are out of state. We’ll use them again and again for all of our auto shipping needs.
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March 2023 by Conner Snipes
These guys are a life saver. Worked on a very quick time crunch, Eric helped out greatly throughout this process. Had my vehicle at its destination within 48 hours of our initial call. Very reasonably priced as well. Would recommend.
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February 2023 by Matt Blackledge
Mike and his team did an incredible job delivering my vehicle. Great price point, great service and great communication. Delivered right to the house in less than a day.
