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November 2023 by Ari Levine
Butler Tire is consistently the BEST place to go for tires and related services. Their staff is friendly and knowledgeable plus they don’t try to rip you off (which is a rarity in this type of industry). You can expect to be treated fairly and honestly - what more can you ask for?
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November 2023 by Omar Jalil
Great experience! Seth took excellent care of me and figured out a way to get me on the road until my 2 tires were delivered for installation. He was a real life saver!
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November 2023 by Amos Handsom
This was my first time meeting Kamar since it had been a few years or so of my last visit at Butler Tire. I had spoken with him over the phone. He was very helpful and knowledgeable about the things I need for my car. It was a very pleasant experience meeting him. He and the techs did a great job!
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October 2023 by Ghassene Louhaichi
Denial, bullying, and lies.I went for tires and had them replaced, they did a good job on that. However, right after leaving I discovered a scratch on my dashboard. The mechanic put my wheel lock key in the glove box and must've caused the scratch. I always keep my dashboard clean and I notice these things right away, so I know it's them.After a few calls I was told to come back later to get it checked out. They look at it and try their best to convince me it wasn't them. I hold my ground and the manager (I believe) comes. He also looks at it and starts talking about trying to find some easy solution because no way they would replace my dashboard if they can't fix it easily.Then he goes on to subtly mock the way I drive because I have some other scratches outside on my wheels. I think I heard the words "Are you a curb surfer?", and questions like "how can you live with those wheel scratches?". This is a clear attempt to belittle my discomfort with the damage they caused. Never thought I'd go to an establishment for services and end up getting subtly bullied instead.Anyway, he claims he knows the manager at my dealership and that he will call him to find a solution, and if not, they would call me to try to find another agreement to solve the problem.It's been 2 weeks now and nothing happened. This was clearly a simple trick to send me on my way and put the problem behind them by dismissing it.Well I don't know how to pursue in any other way so here's at least my review.
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October 2023 by Amanda H
Found this place from recommendations of other tire shops. We had to get a bent rim that needed to be switched out before a 10 hour road trip. We already had the rim. We arrive at 8 am and there was a crowd of people waiting to go in, which almost deterred us. We went in and were greeted immediately by Austin. Explained what we needed done and he said it was quick and he’ll move us to the front. We get a text that it was finished and we realized they changed the wrong rim. We notified Austin, he called the technician up, they apologized and immediately pulled the truck back in to fix it. When it was finished we went to pay and Austin apologized for the mistake and said it was on the house. Excellent customer service, so many employees to help. Couldn’t say enough great things.
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October 2023 by Rhonda Kaleta
Spoke with my new friend, Godfrey. I’ve had multiple problems with a cracked rim, so I bought 4 new rims here at Butler Tire. Everyone is so funny and kind. My car rides smoother and the rims look great on the car. Will definitely come back.
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October 2023 by debbie avery
I took my car in for a brake checkup. Two people told me it sounded and felt like I needed brake work.I was met by friendly Godfrey who remembered me from my phone call. I left my car and 30 minutes later Godfrey calls to tell me my brakes are still very safe and good ! I was stunned firstly because I did not need anything and that Butler was so honest and did not try to up sale and push me into another unnecessary repair.I will be back when I do need brakes and was so impressed with service i got when I did not need service. Thanks Godfrey!
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September 2023 by Emily J.
I was blown away by their kindness! I had a flat and they put my spare on to get me to the shop I had the tires insured at. Really solid, good people.
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September 2023 by James H.
An excellent tire store. Professional service, high quality wheel products and frie and knowledgeable staff. Thank you Austin
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September 2023 by Dan Torbett
After another shop let me down the day before Labor Day. Reese did a great job finding the same size tires I needed and got them installed the same day! A fantastic effort.
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August 2023 by K M
Have been a Butler tire customer for 30 years. The quality and service has always been and continues to be incredible.Pricing has never been lowest and even when tire prices matched, extras are more. Figured service and quality were with the extras.Paid $578 per tire today. Called discount tire on way home. Their price is $419. $700 difference for set of four. So … next time I am going to try Discount Tire.
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August 2023 by kelly Dadoun
Had a great experience at Butler tires! Had especially great customer service from Zach, but everyone I dealt with there from the phone to in person was great. Friendly, knowledgeable and everyone went above and beyond. Won’t do tires or breaks anywhere else!
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August 2023 by Clay Edwards
Went here for the first time today, because of their reputation, and because I wanted an Alignment job that was done correctly. I was very impressed with Zack, who I talked to on the phone and met at the counter. He was very polite and professional and honestly was a driving force for making me go to that establishment. The work was performed quickly, paperwork was produced that explained what they did, and I was out the door in a very short time. I haven’t used them for any other services, but was very pleased with this first visit. I would go back.
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August 2023 by Deborah Ven
Fast, easy, and fantastic customer service. I needed four new tires, and Zac explained all of the options. I asked if the alignment was really needed. He gave me a detailed answer but didn’t push me. I’m glad I got after I saw the printout. Highly rec!
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August 2023 by Desiree Raiteri
The service here is amazing. Dani was very sweet and caring. The guys that work here are awesome. I will be returning.especially being a single female most places will try to get over on you. They were closing and still helped me. Thank you guys it is greatly appreciated!
