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June 2024 by Ameenay Khan
I had a strap break on my favorite sandals a couple of days before I was traveling, and brought them in with little hope they'd be done in time. However, he told me he'd fix them by the following day, and actually got it done SAME DAY. So much better than I could have expected! Thank you!
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June 2024 by Qinger
Good service
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May 2024 by anna blankenship
great quality and quick service
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May 2024 by Jasmine Harris
This is my go to for any shoe repairs! Excellent customer service and quality work.
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April 2024 by Madge
Excellent service!
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April 2024 by Berdini Saintal
Terrible , they do not clean or repair well. I highly recommend to go else where. I cleaned stains right in front of them & they insisted they cleaned the shoe. 0/5
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March 2024 by David Kelly
Great work!
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March 2024 by Sy R
I took 3 pairs of designer boots and one pair of designer stilettos to repair the heels on Tuesday, March 12th and they were ready on March 13th. They did an amazing job all four pairs of my shoes. I have since referred others. I am very pleased with their work and will return.SYG
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March 2024 by Doris Hernandez
Did not appreciate the service. Also ask about pricing ahead of time
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February 2024 by Lisa B.
I came here based on the good reviews, but I had a frustrating experience from start to finish. I took a pair of sneakers, a pair of boots, and a handbag in on a Friday to get a price quote. The man working there was nice but could only give me a quote for re-heeling the boots. He said I would need to leave all the items there and someone would call me with a quote. I didn't love that plan but seemed like my only option to get a quote from them. By Tuesday no one had called me yet, so I called them. I gave my ticket number and they said they did not know what or where my items were. So that wasn't great. A few hours later they called to say they found my stuff, but still couldn't give me a quote. The next day someone called and gave me a price for the purse that was more than I wanted to pay so I said I would just pick it back up. He immediately dropped the price some and I agreed to it. The quote for re-soling my sneakers was more than the sneakers cost themselves so I said no to that. He started to try to negotiate that down too but I wasn't interested in haggling, really just wanted a straightforward quote to begin with. I went to pick up my items, and the nice older man from the first day told me he fixed my sneaker after all for free. So that was nice of him (and the reason for 2 stars instead of 1). My purse however did not turn out as expected. I just wanted to get some scuffs cleaned off my very favorite purse but they had applied something to it that changed the texture/feel of the leather and also darkened the color. I can still see the original color showing through in some parts. The final frustration in this experience - they do not take credit cards, only cash or app payments (Venmo, CashApp, Zelle).
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February 2024 by Mark Shuford
Fast and friendly service!
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February 2024 by Adrienne O.
I bought in 2 pairs of boots for heel only repair, I was quoted 100, when I returned to pick up my boots both heel and sole were replaced and 100 went to 220. I was so upset he lowered my price to 200 but even barked at that. I wasn't going to leave my boots however would recommend clear communication and everything written on your pick up tag as the staff does not speak very good English.
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January 2024 by Joi Morgan
I took a shoe in for the zipper to be fixed. Left the shoe there for an hour. I tested out the zipper before leaving and it appeared to be fixed. Tried to wear the shoe the next day and the zipper was still off track.
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January 2024 by Paulyn Monasterio
Do not take your shoes here. Especially your luxury goods. They do not know what they are doing. I do not know where these good reviews came from because they rushed on the repair and did a terrible job. They charged so much and I feel like I got scammed. They didnt even fix the damage on either shoe or even cleaned the shoes after saying they will.Beware! They make you prepay through zelle or cash app so you have no choice but to accept the work.
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January 2024 by Apple M.
Do not take your shoes here. Especially your luxury goods. They do not know what they are doing. I do not know where these good reviews came from because they rushed on the repair and did a terrible job. They charged so much and I feel like I got scammed. They didnt even fix the damage on either shoe or even cleaned the shoes after saying they will. Beware! They make you prepay through zelle or cash app so you have no choice but to accept the work.
