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September 2024 by Elizabeth Jenkins
Aisha was so helpful. I popped in to grab a couple of items and her knowledge of all the products was amazing. Picked up a couple of other items I love.
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September 2024 by Lawn Bae
Great selection, tons of samples, and awesome service! Thanks for your help Amber :)
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September 2024 by Melissa Gordon
I pop in to Blue Mercury by Whole Foods on West Paces to solve something quickly. Aisha is my person - has always steered me to the right products and it is so encouraging, in a human to human way. I always leave there lifted up!
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March 2024 by Olivia Elliott
Before you battle Atlanta traffic to get there, be sure to call ahead. Twice now, I have driven to their store and arrived an hour before their listed closure time, but the doors were already locked and lights were off. I totally understand life happens, but for it to happen twice was pretty frustrating.
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February 2024 by Sarian Potin
Sunday February 11th at around 3:40 I walked in the only attendant saw didn't greet me or acknowledge my presence. She was with one customer. I waited roughly 15 minutes until she was done. Someone came in after me. She deliberately skipped me and went to the person after me. I never been so upset in my life. Why did she do that?If you want better service take your money elsewhere or online.
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January 2024 by robyn stewart
Excellent service. The manager is phenomenal. She is informative, knows the products, and remembers my kids!! Love this place and I only buy from here!
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January 2024 by Ingrid A.
What a disappointing experience! The first time I went there I had someone awesome helping me. She knew her products and made very good recommendations. I ended up spending way more money that I had initially intended! This time though, I was greeted by a guy who really had no idea of what would work best for me. No recommendations, no guidance and a very indifferent shop manager talking to him about what he should show me, as if I wasn't standing right there in front of her. The two stars are for quality of products and because he was polite, though.
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February 2023 by C Thim
Great place to get skincare that facial studios and estheticians use or suggest! Parking is a pain sometimes otherwise it’s a great go to
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January 2023 by Callahan Thimsen
Great place to get skincare that facial studios and estheticians use or suggest! Parking is a pain sometimes otherwise it’s a great go to
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October 2022 by Letonya Ross
BlueMercury allows outdated products to be sold to consumers at full price. BlueMercury states that a product that has expired 6/2022 is good for 2-3 more years. Make sure your products are not expired. When you look for an expiration date, and there's none. Picture of a small jar is on the side or bottom of box. That states 12 M, meaning 12 months. But if the product has been already sitting for 12 months somewhere else; then shipped to a warehouse and sits for 12 more months how will you ever know? You won't! This $210 million dollar company will import and sell you expired products. Usually products have a 30 to 60 shelf life are they expire. So what makes their products different? Nothing
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September 2022 by Camerin White
Not the best customer service.
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May 2022 by Amber Scott
I enjoy shopping here for fragrance and skincare overall. However, I do not appreciate being followed around by that tall, light skin, blonde dreaded lady today. BEFORE you decide to follow folks around the store, PLEASE ASK THEM IF THEY NEED HELP. I decided to leave the store after I realized. Also, please put out samples for popular items! I don't like that there are sample esters for some. The 2 items I came in the store for today had no testers or samples. Decided to order online directly from the brand before buying instead.
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January 2022 by Sammantha Williams
Park here if you want to get booted
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October 2021 by Titi P
Customer service here is horrible. Save yourself the time and simply order online from bluemercury.com. They sold me a tester.
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October 2021 by Titi's Passion
Customer service here is horrible. Save yourself the time and simply order online from bluemercury.com. They sold me a tester.
