-
March 2024 by S Huldah
Nice company. Good place to work.
-
February 2024 by Shawntae Cherry
Glad to be apart of the team
-
December 2023 by Brionna Tate
I worked here for a year and a half gave my blood sweat and tears only to get wrongfully fired for going to the doctor when I got sick and mind you I always made up my time and brought a doctor's note but was still pointed and penalized WHOEVER HEARD OF SUCH A THING?! I was granted my unemployment too. I think the public should know the debotury that really goes on behind the scenes at Benevis. None of the dental offices ever pick up the phone your always routed to Benevis. The purpose of Benevis is to schedule dental appointments so if the patient wants otherwise the protocol is for the agent to call the dental office directly but they purposely never answer the phone. When the dental offices did answer they were extremely rude and unprofessional. Then we were told to send an office message to the dental office when they did not answer but the actual office never read them everything is ran by the call center "Benevis". This is the most backward company I ever work for. Also all the agents get paid commission on how many appointments they can schedule but it's limited on how many appointments we could schedule so they could control the narrative of how much commission you were able to get. 85% of my calls were complaints about patients getting extensive work done to their teeth and ending up with deadly infections due to not receiving their prescriptions because the dental offices never called them in or complaints on how rude unprofessional and unsanitary the practices at the dental offices were. We were told to tell those patients to go to the E.R. #1 rule we were never allowed to tell the patient to go into the physical dental office. Not to mention the computer system we worked out of was from 2001 and stayed crashing; When my computer system crashed which was on a daily basis i would have to call tech support and they were rude too never wanted to help. I had to squint my eyes just to see the lettering in the system to do my job so this was the most out of date call center I ever worked at as well. Bottom line don't ever take your family to Kool Smiles or Franklin Dental and most of all never work for Benevis you will regret it trust me. It's the type of stress you don't need in your life.
-
December 2023 by Tasha Redford
Awesome team to work with!!
-
October 2023 by Dana Stokley
Excited to start with Benevis. Everyone has been so helpful and understanding. I loved meeting everyone at the clinic and I am excited to get on board with the Staff at Sunnybrook D&B in Biloxi, Ms.
-
October 2023 by P Wash
Great Company
-
October 2023 by LaJuana White
Very Great company that helps patients with all of the necessary needs and very professional!! Love Benevis!! Keep up the Great work...
-
May 2023 by Sara Watts
Rude doctor to my elderly mother. She paid for a service and they closed down their business without noticeShe had to wait a couple of months for refundThe refund is short over 200$
-
September 2022 by Nick VanBemmel
Great place to work with people who care a lot.Flexible work hours and locations.Corporate offices have moved.
-
September 2021 by Tiffany Wilkins
I love how people say such bad things about one of the very first companies to accept Medicaid. So many children went without dental care but now they don't. After leading the way many of offices now accept Medicaid thanks to benevis. Regardless of what people think the services they provide are needed. There not perfect but they deserve better than a 2 star rating.
-
September 2021 by Shakur
If you’re expecting an over the phone interview make sure you answer a number from (Washington DC) because why wouldn’t they use a he use a local number, that’s what the “talent manager” calls from, and when he doesn’t address himself as a representative make sure to not be confused who you’re on the phone with or he’ll literally hang up in 3 seconds and they’ll throw out your application, and email you saying “you don’t qualify” to answer a phone..
-
September 2019 by Linda Simons
Words can't adequately express how poorly run Benevis/ Kool Smiles is. I've been trying to collect payments from them for years. Our dental lab can no longer afford to do business with them due to their lack of accountability and integrity. I wouldn't trust them with anything anymore. I hope their doctors, who have integrity, run from them and open their own practices.
-
September 2017 by Melissa Reynolds
Worse place I've visited in 40yrs of life. Rude and unprofessional oral surgeon/dentist. I was verbally abused and phyisical injuried. I'm thankful that my children never visited this dentist. I had filed a formal complaint with Borad of Dentistry. And now I'm getting billed for services not received. Receptions only good thing that office holds at the Christiansburg Va office. That place needs to be shut down!!
