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January 2024 by Christina M Kaney
Yikes. Complete lack of customer service or even acknowledgement that you exist. I just needed to take out money (over ATM limit) and there was only one other customer in there....it took me 15 minutes to be attended for something that should have taken 5. Unless you're just using the ATM, I wouldn't recommend this location.
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June 2023 by Nelson Oscar Riveros Escañuela
Stay away from this branch and from this bank. Employees have no idea what they are doing. Total waste of time.
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November 2022 by Akif Özöksel
We are waiting too long but, the man helping us and they gave us water and hospitality
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August 2022 by Chris C
Tried twice to open an account. First was “come back with an appointment”. Came back with an appointment, but after waiting 40min while everyone else being served it was clear they just don’t want my business. There are several other banks nearby. update- I was served promptly at Truist.
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January 2022 by Sam Riste
The most useless bank in the neighborhood. I couldn’t deposit cash in my account since before the new year. They are always changing their hours. Just shut it down if we can’t conveniently use this bank when needed. I’ve been complaining how useless this bank is since July! This location definitely makes me want to switch banks so I can have WAY less to complain about when I need to use my account.
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January 2022 by Griffin Hatton
Understaffed, just came to pick up foreign currency after it was delivered and was not a timely process.
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June 2021 by Orest Schur (Orkin)
Love that ATM
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May 2020 by Rolan Nicolaus
The customer service department must be under staffed. Somehow, I ended up with an extra account that I did not intend to open. The Bank of America website is overly complicated. And, hold times are extremely long when you call the number on the back of your "Bank of America" charge card. On my first attempt to call, I was on hold for over an hour and still did not get customer service on the line. My second attempt was during regular business hours, and I'm still on hold after nearly an hour.
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January 2020 by Randy Hinderliter
I will be closing my account with this bank and taking my business elsewhere. I wrote a personal check to my contractor for 4k and they absolutely would not cash it for him. I'm out of town for the week and my project is shut down! I'm done with Bank of America!
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November 2019 by Todd Young
Worst banking experience I can remember. Stated verbally and in writing they were going to clear a deposit in 48 hours then held on the funds for 10 days adversely affecting my business and costing me hundreds of dollars I'll never see back. Do not deposit money here. Do not bank here. They don't care about their customers.
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November 2019 by Santiago Juarez
Perhaps the worst location of the 2nd worst financial institution in the US. Few customers have been treated worst. I have about 100 horror stories at BoA:
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September 2019 by Bret Michaelsen
Can't even cash a check when I have an account there..
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September 2019 by Joseph Brown
This financial center is on-the-ball and helpful.
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September 2019 by Melissa Butler
Called 6 times before they answered the phone during a non-peak time.
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August 2019 by Anjelika W.
William, Darius, and Princess were more than helpful! I appreciated the time Darius took with me to explain everything and make sure I understood it, along with creating financial goals. The staff at this location is truly incredible. Definitely, the best banking experience I have ever had.
