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March 2024 by Phuong Thao Nguyen
Most incompetent bank I've ever dealt with. They can't even scan documents properly, let alone performing any other basic tasks. Nobody knows what's going on and they all look lost. Don't waste your time at all here. Go elsewhere!
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February 2024 by Jordan Knight
External ATMs most of the time don’t work. No signs posted so you nearly complete transactions and then they error out or tell you no cash available. No effort made to fix them over months duration. You try to use the next one on site and then it thinks it’s fraud because you’re now own your third ATM in five minutes.
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February 2024 by Elise
I had such a great experience at this location. Tammy greeted me with a smile and was very friendly and accommodating. She ensured my documents were handled properly and made sure she did all she could do for me. I noticed that she was this way with anyone who entered the bank, everyone received the same treatment. She even introduced me to Charles who quickly retrieved information I needed. He told me about services I was eligible for as well. I would definitely recommend this branch !!
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February 2024 by Caroline Cunningham
seriously might be the worst BOA branch in Atlanta. Doesn't matter if there are 2 or 12 people in line you will spend 15-30 at least in line waiting....... staff carry on personal conversations and seem unaware of the line . Also be prepared to be told no less than 3 times that you can get cash from an ATM. Um yea duh.... you think i walked past FOUR atms just because i wanted to stand here for 30 minutes for fun??? How many times do I have to say I don't have my debit card and that I need to see a tellerEver since they closed the drive thru here it's been a nightmare. I do most of my banking on the app and I dread going in this branch too bad its the closest one to my home. Maybe i will switch banks...
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December 2023 by T Singular
One teller when there is a line of people is not right
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December 2023 by brooke walker
Andrew is the best! he greets me with amazing energy each time I visit this location! The entire team is good as well! Everyone speaks, it’s clean, and I’m always in and out!
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November 2023 by Maria King
This location is AWFUL, TERRIBLE, UNRELIABLE. Tammy has got to work on how she treats valuable CUSTOMERS. Today October 18, 2023. I was discriminated because of my legal status. I was treated very poorly and unfairly. Tammy, you are supposed to set an example for your employees. Instead you treat people poorly and are so disrespectful with your words. I will keep you in my prayers. .
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September 2023 by Build your own Empire
This banking center establishes true professionalism, its tellers are very welcoming and quite helpful, the bank manager there “Tammy” will uplift your day if ever you are having a bad one! If I’m on this side of town in Atlanta it’s my go to.
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August 2023 by David Lively
Quentin is the best. Found a way to fit me in and notarize some documents I had. Extremely thorough and professional.
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July 2023 by Brad Carter
So BOA has decided to start gouging people by charging a $8 FEE to cash ANY check (even though their OWN POLICY says that this fee is for checks of $50 or more. Of course, this is Bank of America we are talking about here so not surprising at all that they would charge people to death for any reason they can find. Trust me when I tell you that online banks are just better, better, better.
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June 2023 by Vaughn Hill
Slowest location ever! I have yet to do a transaction in under 25 mins. I see others have mentioned the same thing. No I’m not sending an email or anything to Twitter. Just fix the issue.
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April 2023 by Tina
Janet was so helpful and kind and getting my cashier’s check. I was in and out in less than 5 minutes! Even with a line. This will be my go to location moving forward. Thank you!!
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March 2023 by Christina Gordon
Janet was so helpful and kind and getting my cashier’s check. I was in and out in less than 5 minutes! Even with a line. This will be my go to location moving forward. Thank you!!
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January 2023 by Kimberlee Jones
Great location. Great service.
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January 2023 by Joe
Worse place ever have 5 employees but none of them are efficient at all they move super slow and do everything in slow motion, I can't believe that I spend over 1 hr to get a statement record print it out,this places seems to have this problem all of them I don't know if is the way how they receive their training? Do they really train them to spend 20 min with every single costumer?? And just to work as slowest they can ??
