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January 2024 by Rhomeka White
I purchased brakes from them and the customer service was awesome. My cashier was very people friendly and helpful. Her name is Ramona
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January 2024 by Aishah D.
I tried to buy an alternator for a Ford passenger car by providing the year, make and model (plus the engine size). The clerk asked if it was 2 or 4 wheel drive. What?! He said that there was 1 more in stock. My lucky day! The price was quoted, to include the core charge of course. $261.35. As I walked to the car, I realized not only was the vehicle type wrong, but the part fit a 2015 Dodge vehicle. Agh! I returned to the counter and told the clerk I needed a refund. He grinned and said, "He must have pressed the wrong button.". So each vehicle in the system has a particular button? That's not true nor is it funny. He asked did I still need the part. Not here. Take your business to NAPA, 12 mi away or Advance. Don't waste your time or money here.
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January 2024 by Mspayday
I've bought parts from dem a lot I like customer service there Sabrina is a good manager,good customer service
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January 2024 by Pamela Pealer
I will never patronize another Auto Zone. The manager was rude. Went to get a battery check and he refused saying it was raining when it wasn’t. Stood in line while the other employee had a full blown out conversation with another customer. He never acknowledged us even when the other employee called him. Poor customer service. This is why our businesses in the hood don’t make it. It couldn’t have been buckhead or Cobb county. I’m disgusted. Not disappointed. Why can’t we get quality people to serve us in these stores. Terrible. Don’t shop there. EVER
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January 2024 by Pedro Ban
My daughter was visiting from out of town so I sent her to a nearby auto zone where she was staying, she experienced the most disrespectful and rude service. Really an auto zone that doesn't help a mother travelling with an infant child install windshield wipers.Just TERRIBLE service!!!
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December 2023 by Tiffany Me
Great customer service. Fast and friendly. Mike is great!!
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November 2023 by David Orlin
I have been dealing with this location for 5yrs.They give me excellent customer service support.
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October 2023 by Marie L
You’re better off using google rather than asking a general question. Just lazy.
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September 2023 by Izabella Herrera
Went to multiple locations and Mike was the only employee able to effectively communicate and help me out considering I know nothing about cars. He knew what he was doing and was super sweet and attentive. Cracked jokes during the entire installation!!
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September 2023 by Chubbys Mobile
Great service! I was not expecting such great service from this location because of the area, but what a pleasant surprise. The guys at the desk are friendly and very helpful.
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July 2023 by Van Modair
Like that the staff is able to assist as well as sell products.
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June 2023 by Tamara Thomas
The gentleman was very nice even put my bulb in for me....
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May 2023 by S. Ware
Being a senior citizen, sometimes we are at the mercy of others. This morning, I entered this location w/ the mind to purchase a new battery.. I needed help to remove the old & replace w/ the new... Kendall was very helpful, & patient w/ me... Customer service w/ a smile.. I definitely recommend this store to others.Thank you, Kendall! ?
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May 2023 by Mitchell Fuchs
Typically, I'm an autozone fan and spend quite a time in one of your stores. However, this store left something to be desired as far as customer service is concerned. The tall skinny older employee help me was rude. I don't know if he was mad at the world as his customer service skills were terrible. When it came to pick up my battery in the morning. He never even put it in the battery testing area. He put it somewhere else in the store and didn't even charge it. So now I have to come back again. Luckily I'm only visiting this area as I will never visit this AutoZone again.
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May 2023 by C Y Brown
Sales person was knowledgeable and courteous, pleasant attitude
