David and Carlton has excellent product knowledge and customer service. It made for a great shopping experience! Thank you David and Carlton, and thanks to Apple for employing great people. Cumberland is now my favorite Apple Store!
December 2023
Crowded, but we'll-staffed and efficient. They reportedly have 3 repair techs on-site for minor repairs (E.g. screen replacement which took us app. 1hr).Not big fan of mall though. Found a planet fitness next door to escape and sit in massage chair during the wait...
October 2023
I’ve been to this store multiple times, and I’ve always been greeted by kind workers. There is a wait; however I’ve never been into the store without it being wall to wall with people. I had a major issue today with my phone and they fixed it in a timely manner and thankfully all repairs were covered by apple care.