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July 2024 by Alisha Bates
Charging a person's account after they were told their membership would be canceled is generally considered unethical and could be illegal.
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July 2024 by Diane Williams
How can you charge a person account over $400.00 after they spoke with someone telling them you are canceling their membership. That is fraud. When you cancel a membership no person should be charged for any type of service. There needs to be a refund done immediately. Not was I charge the $400.00 I haven’t received services for over a year. This is unprofessional and it was done over night when I just spoke with the young lady yesterday. She told me to fill out the form and now I’m out of $400. I need my money refunded immediately.
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March 2024 by susanna reese
My visit was… interesting. I wish I would’ve checked the reviews beforehand due to the change of stylist being a “Master stylist.” Please be sure to ask ahead prior to your lash application. It is an another additional $20.. I asked the lady at the front desk if the whole $20 goes to the stylist and she said yes at first, then said they only get partial when she asked if I wanted to tip on top of that. My lash tech said about 5 words to me, which is fine I guess she was having a long day but it was a very cold environment. Also my lashes look nothing like the three pictures I showed the lash tech and front desk. I’ll stick to strip lashes from now on, honestly don’t waste your time.
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March 2024 by Purple Peach
I’ve been a member for over a year and this service has enhanced my aesthetics tremendously! Professional staff and top tier lash tech!
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January 2024 by Lynn Vu
Some highlights:
* a clean environment
* nice greeting (over the phone was iffy though)
* good ambiance
* nice and clean towels for lash cleaning prior to appointment
* quiet and calm environment
* good parking spaces
* comfortable lashing setting, blanket is provided with your service
* the stylist made sure i was comfortable
* nice and relaxing and quiet lash time, i enjoy the peace and quiet
* exact set, style, and length i wanted
* double checked and verified my set before beginning and asked if there were any questions or concerns with lashes as well
Things to Consider:
* unaware of the change of stylist being a Master stylist. management told me over the phone that there would be a change of a stylist but did not specify the type, my mistake though, but please be sure to ask ahead prior to your lash application. it is an another additional $20..the lady did tell me the tiers of the lash artist but was unaware because i was not notified ahead of time.
* stated on the phone the pricing breakdown, i agreed to it. getting ready for payment, the lady in the front verbally told me the breakdown of intro price was $99.99, plus hybrid was $45.99 and i left a $20 tip for my lash stylist, but left out the master stylist pricing (additional 20)
* i could tell there wasn't too much isolation going on with my eyes, so the glue burned worse than usual near the lash line. lash extensions should be as close to your eye line as possible without it actually touching. some extensions being directly there are exceptional, but lifting up my lash line i saw almost every single lash extension stuck to my lash line. this may cause problems in keeping up with the longevity of the lash set, but they turned out looking better than i thought! my appt was at 10 but didn’t get into the lash room until around 10:05-07 and when i checked the time i was already finished around 10:52-54.
* they do not offer you a complimentary spooly brush to take home. you can buy a ton of them online on amazon for cheaper and it comes with cheaper lash shampoo as well.
* PLEASE be AWARE of their policy bookings, if you plan to cancel, do it 24 hours PRIOR to the appt or rescheduling. this is the type of business that makes you pay 50% or full depending on if you do no call no show.
* based on the amount of lashes i got from an at home lash tech vs a business establishment here with the same length, style, and type of lash set i wanted , it was a bit different. however, i do understand that lash extensions also depend on how many lashes you have on each eye!
i wanted to properly be as honest and transparent as possible with this place. the lash stylist did ask me if i liked them and now after a few days its starting to sink in! the styling is a bit different from what im used to, but she took care of me and i enjoyed my time here:)! Ashlynn was nice and considerate ! maybe i’ll go for a fill in or touch up, looking forward to it.
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January 2024 by Andrea Parker
I had a wonderful experience with Myah at the lash studio. She was incredibly sweet and gentle with me as she led me through every stage of my set. I will most certainly return.
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January 2024 by Shannon Carres
Save your money! This place was so horrible from start to finish. I booked online at 2pm with a stylist listed as $101.99 for lash lift and tint. One hour later they call me and need to rebook me for 3pm with an alternate artist bc that one couldn’t do it. Okay, fine I understand. So I go at 3pm, the stylist says legit five words to me the ENTIRE visit. Which okay, is also fine, I don’t want to chat the whole time, but like, no “how are you?” Or “have you ever had a lash lift before?” etc. nothing. So whatever I finish and go to checkout and the cashier says “it’s $121.99 “, would you like to leave a tip?” I’m like??? “Oh online it said $101.99 for a nonmember” and then she proceeds to tell me the girl they rescheduled me with is a “master stylist” so she’s more. Okay, this would have been GREAT information to give me when you called me to reschedule with this new person I didn’t even pick! Then I’m like you know what I probably got a much better job than with the other girl because this is a master so let me not say anything………. When I tell you this was the most BASIC and POORLY DONE lash lift and tint I have ever seen I am not underestimating. I legitimately could have done a better job myself with a lash lift and tint kit off Amazon for $40! This is such a scam, and a total a waste of time and money. Like I said save your money and don’t ever come here.
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December 2023 by Ria Githuku-Muraglia
DO NOT RECOMMEND. every single time I’ve been here there’s been a problem. Either the stylist didn’t listen to what I requested, the price was hiked up and not reflected on the website, policies change without being reflected on the website, and VERY often have felt disrespected by the stylist or customer service professional. I’ve given this place a few chances, but at this point I will not return. I was charged an extra $30 because the prices miraculously went up with no notice. I recommend North Buckhead location or another company altogether.
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November 2023 by Ria Githuku
DO NOT RECOMMEND. every single time I’ve been here there’s been a problem. Either the stylist didn’t listen to what I requested, the price was hiked up and not reflected on the website, policies change without being reflected on the website, and VERY often have felt disrespected by the stylist or customer service professional. I’ve given this place a few chances, but at this point I will not return. I was charged an extra $30 because the prices miraculously went up with no notice. I recommend North Buckhead location or another company altogether.
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November 2023 by Erin Howarth
Loveeeee Agnus she gets the job done right , keeps me calm because I cannot stay still to long … over all the place is clean friendly and professional
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November 2023 by Njoy Journie
Agnes is Awesome. I love my lashes
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November 2023 by Kiara Munford
Went to Ashdod’s location Naya was great!!!!
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November 2023 by Dr. Liz Ofili
Zepora is fantastic!
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November 2023 by V Liriano
Beautiful, professional and clean location. I don’t even feel like I have lashes on! My senior stylist Ashlyn was amazing I love her work!
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September 2023 by Krystal S.
Other than the lash tech who does my lashes, Steph, this place is a joke!!! The reviews about front desk not knowing what's going on this the total truth. And when I read the reply from Amazing lash studio it makes it worse. No solution bc offered, just simply taking money of hard working Americans!! I r already submitted a COMPLAINT to the BBB. This place is a total rip off. How about offering solutions Vs just replying and apologizing. An apology doesn't go hundreds of dollars you all are stealing! Yes stealing!!!!
