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January 2023 by Ketra Hogan
Kwania is truly a blessing she treated me like family and didn’t know me she gave me a great deal on my furniture I highly recommend
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January 2023 by Chukwudera Mojekwu
The people that work there are amazing. They will work with you to find beautiful furniture that fits your need AND BUDGET! It was amazing working with them and the delivery is very quick
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November 2022 by Victoria B.
This was by far the worst uhaul experience I've ever had. And I move! I had a reservation for 11am. I called and let the store know I was running late about an hour after my appointment time. I reserved the truck for 6 hours. They associate let me know my truck was rented to someone else. I was shocked to learn that after 30 mins they give your truck to someone else. I do not recall this from the contract. I was then told that I would have a truck when I retired as they had a ready truck that just needed air in the tire. And by the time I arrive it would be ready. Upon arrival, as you can imagine, it was not available. I waited time for this air to be added to the tire hearing from the owner that it would be ready in minutes. Soon another couple came in and stated they had an 11:30 am reservation and they were also told their truck was rented to another. Seems this is common practice for this place, sending reservations with no inventory. After several minutes in the store waiting I ask how long air takes and a man arrives stating the tire came off the rim and air was unable to be put in. The owner then tells me I would need to go somewhere to find a new rental. The younger associate saw my face and offered to help me find another location. While helping me for several minutes a uhaul is returned and they are able to put me in the truck. The entire time I was quite and respectful amid my frustrations and hours spent and the associate thanked me for being so calm. She said it helped. I have work customer service so I know that it doesn't help when your customer is loud and frustrated when you were just trying to accommodate them as best you can. She offer me a $.59/mile rate instead of the $.99. I was appreciative. Upon returning the truck that evening is when I had to deal with the less than pleasant owner of the location. She was the mother of the associate I have been working with. She sent me a receipt with the incorrect pricing. I called the store and let her know the rate her daughter gave me and she said she would adjust it. I asked for an updated receipt to be sent. She then calls me back and questions the rate that her daughter gave me. She asked me to restate the rate, which I did, then I hear her in the background ask her daughter about the rate. She then begins talking to me again and I am thinking she is still talking to her daughter and she snaps at me questioning the rate. It was also confusing and unprofessional. If nothing else they should've just given me the rate for my inconvenience and for their lack of organization. The owner finally says that she would honor the rate her daughter gave me. She the calls me back again and states that U-Haul would never allow that rate and she would have to give me the difference out of her pocket. God knows how that works... Meaning I probably will never get the difference back. But I did states her on the phone that I didn't appreciate how she was handling or speaking to me. All I can say is never go to this location. The place is not professional and the owner is just not nice. I would never give her my money again nor do business or recommend her to anyone.
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October 2022 by Willan Dorsey
I just started a financing contract with the purchasing of a very price friendly but with good quality dining room table. The service this far has been amazing. The delivery was on time. The assembly of the furniture piece was done in a time manner. The associates was very respect with in the the duration of the process. Great customer service from the representativein the store to the delivery team. This is a great company that I plan to do more business with and hope to bring them more business from referral. Thank you Affordable furniture and appliances.
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September 2022 by bridget kleckley
I budgeted $74, but I was told something different $160. I'm still waiting for my REFUND.
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July 2022 by Abiola Ajibola
They are simply the best. You won't be disappointed.
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June 2022 by Jeffery Littleton
I'm not the review type but I highly recommend as the owner will go out her way to find whatever you want...
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June 2022 by Antoinette Rouse
Ms. Kwania was very helpful at assisting me with furnishing my entire apartment. I know if I would’ve went anywhere else, the piece would have doubled. I highly recommend giving her establishment a visit. You won’t be disappointed. She has endless catalogs of things you can choose from. And majority of the product are in stock. Meaning you won’t have to wait long for your furniture l 10/10 from me!
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February 2022 by Swavahe jones
Very Nice Owner good deals and a loving mother as well give it a try it's worth the experience.
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January 2022 by Joseph Warren
My sister and I came here to rent a U-Haul. The staff was very friendly and patient, while getting us an amazing rate.
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January 2022 by Raquel R. Clement
Go see Kwania and her staff if you are moving, need a Uhaul, or need mattresses, furniture or appliances. She will get you what you need. I have been a customer of hers for years. I can count on her.
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November 2021 by Jamilah Garth
I change furniture a lot and I wouldn't go anywhere else.
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November 2021 by Tristan Griffin
Super friendly and helpful!
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November 2021 by Gwen McGarrah
Superior customer service
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September 2021 by Lafawn LONGINO
great customer service. very helpful. they made buying a new dryer enjoyable.
