West Paces Ace Hardware is a local, community-focused store that provides personal service, quality products, and a convenient shopping experience as part of the helpful hardware neighborhood. The location has a phenomenal, kind, and very knowledgeable staff that go out of their way to greet and help customers, offering personal attention and guidance. They provide the best customer service anywhere, often going above and beyond, such as by remotely coordinating home visits for repairs or expertly assisting with online gift orders and wrapping. The service is a reminder of the old days of the corner hardware store, where staff find things for you, recommend products, give solid advice, and even perform small tasks like changing batteries. Customers can always get excellent service and good, solid products at a reasonable price. The store also offers a handyman service for installations and repairs. The team, including the owner, is committed to being "the Helpful Place," making helping customers the most important thing they do.
The team here was absolutely amazing! They helped me brainstorm a DIY project and were so kind and helpful!
October 2025
We've had the best experience with the service at W. Paces Ace. They remotely coordinated a home visit to fix our grill when we weren't able to be home. Above and beyond!
September 2025
Still a great Ace after decades of service. But now even better! More selections. Bigger selections. Better selections.
