Bates Ace Hardware has been a trusted part of the NW Atlanta community since 1921, known as "the Helpful Place." As a family-owned neighborhood store, it offers a wide variety of products, from nuts and bolts to unique items like Big Green Eggs and Panama hats. Customers appreciate the store’s nostalgic atmosphere, distinctive layout, and well-stocked aisles that reflect the local community. The knowledgeable staff are known for their friendly and helpful service, often going above and beyond to assist with specific needs, such as locating hard-to-find products and providing helpful advice on usage. Many customers enjoy visiting Bates Ace not only for practical supplies like plaster, propane, and tools but also for the cheerful, welcoming environment. The store’s convenient location makes it a favorite stop for quick shopping, avoiding large box stores, and discovering interesting items like whimsical sodas or unique home accessories. Overall, Bates Ace Hardware is highly recommended for its personal service, quality products, and the sense of community it fosters. It remains a beloved neighborhood store where helping customers is the top priority, making every visit a positive experience.
I went to this store and I had the nicest experience. Kerry helped me with my purchase and he is the nicest person I have met in a long time.
September 2025
Needed some supplies when I was in the Westside and this store was super convenient and had a good selection of nuts and bolts and also fun stuff to buy for the home. Always like Ace for the customer service too. You pay more but better experience
May 2025
Every time I walk into Ace Hardware at least one person, sometimes two greet and welcome me to the store, followed by asking if I need any assistance finding what I need. Love this store!
