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March 2024 by Evan Pressman
Don’t plan on coming here with any level of expedition or haste. There is always an excuse. Always someone else’s fault. This is the worst post office I’ve set foot in and on average I’ll spend 30-45 minutes waiting when I come here. They often have 1 person working and no one else.The post Master should be fired or they need to hire more people; this is a disgrace… one lady doing passports and not a soul behind the counter otherwise.If you need to mail driving to Watkinsville is worth it.
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March 2024 by Chris Pennington
My package with Specific promised delivery date has been sitting there since day before promised delivery.... We are now 3 days past no tracking update no nothing. This is the worst post office I've ever seen. I've never had a package late like this with 0 update. Package was shipped on time as promised and got to thos location and is sitting. God forbid we do our jobs. Some elderly depend on medication for God's sake. Could really mess folks up not doing proper job
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March 2024 by Yolanda Allen
Worst branch ever. I can never get my mail and packages after scanned as delivered to my po box. They never want to go to the back to look for it and I have come back 2 to 3xs, after speaking a supervisor who don't want to assist...I pay for a po box b/c at my townhouse, the mailboxes are trash. So,can't get mail at home, and can't get mail at usps branch...just horrible!
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February 2024 by Alicia Watkins
It’s sad that you have to wait 30 plus minutes to ship one thing and it’s only one worker. This post office has to do better. I guess the manager doesn’t come up front and help when there’s a line.
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February 2024 by Nathanael Tria
They attempted to deliver but couldn’t deliver, so they went to return to sender. Protocol is to keep it 48 hours in this facility to give the person a chance to pick it up. They ignored that protocol and sent it first thing they got, giving me zero time to come get it, and wasting my time. Stephanie the supervisor was very rude. This is the first bad review I’ve ever given, and the rudeness is what was the tipping point for me to make it. Terrible service, with no care for what they’re doing.
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February 2024 by C H
1 star is too high for this location. Always showing mail is delivered when it isn’t and then just randomly shows up days later after I call or file a claim. The lady that calls from the post office is extremely rude and needs to be placed where she doesn’t communicate with customers.
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January 2024 by Michael Schwab
Attempted delivery but could not deliver. While I was there the whole time and never saw an attempt to deliver. Usps is garbage
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January 2024 by Jeremy Helton
Mail sent from here often gets delievered late. Now I hear they are allegedly under investigation for taking checks from the mail.
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January 2024 by Asia Smith
I ordered something offline and it was delivered TODAY 1/04/24, I’m not sure whose on route for Colbert, but my items that were delivered with a opening at the top of my package and were missing both items. They made sure to leave the brochure but took everything else that was included in my purchase.
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December 2023 by Nikki Lorraine
I’m SO thankful for these employees here. I had to return a package to fabletics this last Friday and I was in a rush to get back to work and didn’t realize I left my wallet IN the box until i needed it and that was the last place I went. I call Saturday to the customer service as the local post office is closed and the manager on the phone tells me to go to the employee entrance and find an employee and beg them to find the package. As uncomfortable as I was doing that, I knew I needed my wallet back. So I did it. Manager came out and wrote my number, name and tracking number down and told me they’ll call me when they find it. Unfortunately I had a trip to take for Christmas and couldn’t go cause my license was in there but yesterday while I was at work, Tabitha called me and said they have my wallet! So I immediately go there and get it. I really appreciate the effort they took and having to stop their normal process to find the box and open the package. Thank you guys very much! And I appreciate yall not making me feel stupid as this was super embarrassing ?
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December 2023 by User Forusing55
The prepaid package machine is very convenient. Lines are very long but the staff is friendly and wants to work with you. I shipped a lot of packages through here for my business during my time in Athens, and they've always been dispatched promptly.
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December 2023 by Holly J
Terrible branch. Go downtown on Hancock for service within an hour. This location only ever has one person working the counter while the line forms... While you can hear other employees behind a two glass mirror just sitting, chatting, watching, joking. Terrible branch. The one person working is a delight and needs a raise! Terrible working conditions here.
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December 2023 by Andy Golden
USPS tracking # said there was an attempt to deliver my small package at 3:02PM and that now I can pick up the package at a regional post office location nearly 10 miles away. I've been home all afternoon. There has been zero USPS workers at my address today. Our mail delivery has gone WAY DOWN HILL ever since they stopped all mail/package delivery through my local post office and began delivery through this Athens regional USPS location. Do better USPS.
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October 2023 by Gabriel Rodriguez
This place has some of the worst route drivers imaginable. They consistently deliver my packages to the wrong house like if the house number isn't plastered on the houses themselves. Today, they delivered a package of mine to the correct address but decided instead of walking 3 extra feet and placing it in front of my door that it was more convenient to throw my package in the middle of my driveway. A package that says fragile on it, by the way, but I guess you don't need to have reading comprehension skills to work here. They've also managed to rip my mailbox door off its hinges twice and then have the audacity to leave a note saying I need to make sure it doesn't come off anymore or they won't deliver my mail. Straight up hate this facility.
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October 2023 by James Reynolds
Had a package delivered today. The lady just threw it against my door. If you don't want to do the job. Go somewhere else. If it was your package and I did that you would have came out and said something to me. I hope the video will play.