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March 2024 by Rosemary Hughes
Great job guys
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March 2024 by Shannon Elizabeth
Got my propane tanks for outdoor heaters refilled here. The attendant was courteous and helpful. Explained why he did things that other places hadn't. I didn't have to wait, and the tanks were filled and marked properly. The place was clean, and where to go was clear.
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March 2024 by Alexander Medina
great folks lots of rentals.
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February 2024 by Ashley Daniel
This was the best U-Haul experience I’ve ever had! The employees working were very nice and extremely efficient. I’ve never had such a smooth and pleasant experience. Give them all a raise!
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February 2024 by Kevin McCool
The folks here are always helpful an professional.
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January 2024 by Wileesha Lewis
Process to rent truck was smooth, however upon return we were wrongfully charged an outrageous amount for gas. We had only driven the truck 14 miles with tank almost at half. The person that checked it in said we returned it almost empty which was not possible. Not only did we put gas back in we put more in than what was originally in there. We were charged $30 plus an additional $54 for a discrepancy that one of the employees made. Although this happened I was able to talk to the manager and he corrected the issue and refunded the money. I’d rate this place 3 stars for service received and the condition the truck was in but added an additional star for the awesome management and correcting my issue without hesitation.
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December 2023 by Megan Marie Foster
I can’t remember the managers name at this place but someone needs to give that man a raise. His customer service puts chick fil a to shame. Tue store and units are extremely clean. The employees are extremely personable and are always working. Great ppl
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October 2023 by Mark H
I will always and only rent uhaul from this location. Others are closer to my house but this team is fast and professional and friendly. Loved working with them!
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September 2023 by George F.
If this is the location in the depleted shopping center up on north avenue... stay away!I rented a cargo van and I had it less than a hr and when I took it back.. I made sure I had the proper amount of gas in it- I mean I went less than 10 miles- total... and no one did a walk around with me when I rented the vehicle.. just gave me the keys- my contract and told me to pus the "lock" button on the keypad to see which vehicle I had rented... so how about the next day I get my final charge of almost 400 bucks.. saying that I brought it back with a scratch/ dent on it! How do u just make up stuff to rip off customers?! No walk around was done with me- beforehand- so gow can u just say I put a dent/ scratch on it?! My girlfriend was with me for the whole time I rented it and she was furious about this straight out lie! Stay away... my credit card comes will not be honoring this charge!
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August 2023 by Andrew Simmons
Last time we went there they didn't have our truck til halfway through the day we needed it.This time we come to get one and they're not open in the middle of the day.
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August 2023 by Damon Nix
1 star because I can't give 0 star. Uhaul Uboxes are multiple days late for their 'guaranteed' arrival and no one from this location will even call me back. Worst customer service. Will NOT answer the phone or call you back. Exactly like UHaul nationally - worthless customer service. They do not care about you or your stuff. They have one job to do - ship your stuff from A to Z...and they can't do that. Do not use UHaul!
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August 2023 by Rachel Gillespie
The staff was extremely helpful on the phone.…… They actually answer the phone. They were kind and gracious, even though it was really crazy when I went in there.
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July 2023 by Mike Kass
Had a reservation for a cargo van on 7/1/23. They ended up not having a van in the morning or anything else for me to use as they said the reservation was on back order. Do not expect a rental through them if you have a reservation apparently. Customer service representative was also very rude. Would give zero stars if possible.
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June 2023 by Michele Atwood
When I got home and started to load the cargo trailer I discovered that the inside was a disaster! It had drug paraphernalia, food, clothing, a toy guitar, and other miscellaneous items that I had to clean out! I fully expect someone to contact me to make this right!!
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June 2023 by Tommy Warren
We used the UBox service, and it was a great experience from start to finish with this location. Customer service was great. I was able to get in touch quickly and have my questions answered. The lady (I wish I could remember her name) that delivered the containers was prompt, professional, extremely nice, and was invested in making sure we were taken care of. She truly was great to work with. the communication I received after loading the containers, having them picked up and then shipped was excellent as well, and I felt comfortable knowing where we were in the process the entire time. I would use the UBox service again, and would definitely use this UHaul location again for any future needs. Highly recommended.
