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“The site is very clean and well taken care of. It’s nice that the Property Manager Shannon is always so friendly. They have a new virtual assistant that is always available in the office and that’s is very helpful.”
“Had what I needed but was left on hold forever and one associate had no clue about the product until a manager was called. Overall overpriced items needed for a move...??”
“Nice place for storage, like that all
Units have a lock on them when you arrive so keeps and you turn in lock to management and replace with your own.
Would be nice if there was a light inside storage unit, a little dark.”
“Absolutely fantastic experience, and highly recommend. Our closest rental spots didn’t have the equipment we were looking for (9’ cargo van) so we tried this location, and it was by far the best U-haul experience we have had. They have everything: every size you can think of, tons of packing supplies, storage facilities, two bays for hitch installs. We received great, attentive service (even making sure we’d meant to buy a furniture pad when we were renting others). The van itself was clean, well maintained (my kid noted that the Freon in the A/C had to be fairly fresh as the A/C was walk-in cooler cold, a blessing in the August Athens heat!), and best of all, priced appropriately. We weren’t sure how many trips we’d need, but the owner/manager (sorry, we weren’t sure) gave us the best deal for mileage at my high estimate, and it was dropped back down to the actual use soon after drop-off.”
“Awesome service awesome rental. Best U-Haul location in Athens hands down. The professionalism and speed of customer service is top tier. I highly recommend them.”
“I am not a contractor. I rented this (Telelifter) for use by a company I brought a metal building from. Everyone was super-helpful in holding my hand thru the process.
Although I got my request in a week before needed, they did not have a 6000 lb unit available. So they sent me a 7000 lb unit at the same price.
The delivery and pickup drivers were courteous and on-time. (You don't have to be there for pickup or delivery.)
I refueled it myself before pickup. Had I not done this, I would have been charged $8.70 per gallon. I had no idea how much it would use. But it has a 35 gallon tank! So I bought 5 gallons of diesel for about $3.50 per gallon -- the first time in my life to buy diesel. It turned out the thing used only 2 or 3 gallons for the entire day-long project, so it probably wasn't worth my while to refuel it myself. But I saved a few bucks, and gave the leftover diesel to the building crew for their truck.
Thanks y'all. I appreciate it!”
“I had a good experience, my personally. The truck was there upon my arrival (even though I came a day late)
I just hate gassing those things but good customer service, otherwise!”
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“Crazy Ray's Self Storage is top notch with their security! Their facility is kept neat, organized and clean. The process of renting is simple and explained in detail. The team is amazing to deal with!”