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January 2024 by Errol Oare
Very professional experience. Regular updates via text took the concern away. The way it should be done. I highly recommend Patton Brothers!
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January 2024 by RichardandConnie Staudinger
Kept me informed of progress and did a great job with repairs. Handled all the coordination with the insurance which was nice. Todd is great ?
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January 2024 by Deborah Elder
Take your car to Patton brother and you will be real satisfied because they do a good job you will not have no complaints thank you so much
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January 2024 by Morgan Reese
No one wants to get rear ended in their brand new car. But it happens. Patton Brothers made it a positive experience. They did a FANTASTIC job on my Tesla. They kept me up to date on a routine basis, answered all of my questions, and really went out of their way to let me know my car was in good hands. I got it back looking and driving as good or better than when I drove it off the Tesla lot. Thanks, Patton Brothers!!
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December 2023 by Gabe Hudson
After much research, I choose Patton Brothers to repair My Model 3 that was rearended.Unfortunately, the parts for these cars take a long time to acquire (no fault of Patton Bros.). Todd let me know this from the start and communicated weekly on the status of the parts and the repair. They also managed communication with the insurance company.The rear bumper, taillights, and trunk lid were fully replaced. The vehicle, however, looked brand new upon repair!Based on the constant communication and the "looks like new" result, I can easily recommend Patton Brothers for your body repairs!
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December 2023 by Jordan Huff
When I was hit by a Buck a few days before Thanksgiving I immediately contacted my insurance and chose your shop to help as it has been trusted by my family for years as my father previously worked there when I was young. I trust their work and although my car was totaled by the insurance I felt the staff was very accommodating to helping me retrieve my mounds of belongings from my much loved CRV since 2019. Todd was one of the first to assist me and allowed me to bring my rental back because of the vast amount I was having to move. He offered to help me move my two 12in subs box, but I did not have the space for the trip that day lol. He patiently waited for 30 mins as I packed up my much loved belongings that had been thrown around in the busy time that I was going through. He engaged in conversation with me and understood the process well as I'm sure your shop has many cases of totaled vehicles and this was my first experience. He passed no judgement to me as my car was quite frankly more than messy ? It practically looked like I was moving as I had been bouncing from mine and my boyfriend's home often with all my belongings being stored in my car as I moved around. I came back the following day to release my car after grabbing my subs and floor mats. I do not know his name, but since Todd was out this day there was another man who thankfully pulled the car around and surprisingly manhandled my VERY heavy subs into my rental without any sweat on his back and no worries of him hurting my rental. I am very thankful for the help and sparing my back another day of moving it ?. Once again no judgement passed and was more than willing to help me. I do not also know the two separate ladies at the desk who engaged me in conversation as I waited and one gave great recommendations on car dealerships to check out- she was extremely understanding of my situation and I felt as though she had compassion for me as well! I wouldn't trust another shop for body work and even though I was not a paying customer I felt they treated me respectfully and had genuine customer service that goes beyond typical of their industry.Of course I don't wish to have another major body damage incident, but surely if I do I would not hesitate to return and always to recommend your services! During such a terribly scary and busy week/process it was a breath of fresh air to feel welcomed and understood as a person who was in this unfortunate situation. I couldn't have relaxed at all without the peace of mind knowing I can trust your business ?
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November 2023 by Hannah Davis
I came in last Monday to get an estimate, Thursday the part was in & Friday my car was fixed in under an hour. I also paid $200 under what they originally quoted me. Todd, his staff, and their dog Joey made for a great experience. Highly recommend!Service: Body & Trim
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October 2023 by Charles M.
Truly the worst of the worst. I recently took my car here after a minor accident and was thoroughly disappointed with their service. The communication was lackluster, and I was left in the dark about the progress of my vehicle for days. When I finally received my car, the paint job was mismatched, and there were visible scratches that weren't there before. Moreover, they failed to provide an accurate estimate, resulting in unexpected costs. I would advise others to seek alternative repair shops for a better experience.
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October 2023 by Todd Harvey
Very knowledgeable and friendly staff! Repairs were done quickly and professionally!
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June 2023 by Michael Evans
Shop was very rude to me when obtaining an estimate post wreck. Woman at the front desk was extremely condescending, and when it came to the point where my car had eyes laid on it they didn't give it the time of day.Lazy staff, poor customer service. If this shop burned to the ground nothing of value would be lost.
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April 2023 by Christina N.
Davey Norwood knows his stuff!! His dad did auto body and painted cars for over 40 years. Davey is doing a phenomenal job, and a great asset to Patton Bros.
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September 2022 by Katherine Brumley
I will definitely go back to Patton's Body Shop for any other issue I have with my car. I shipped my car from California and it was damaged during the process, leaving several scratches and a small paint chip on the driver's door. I went to Patton's to get an estimate, but Carter buffed out the scratches and filled in the paint chip free of charge right in the parking lot. I have little knowledge of cars and Carter made my experience so much better. Highly recommend taking your vehicle here!Service: Body & Trim
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May 2022 by Christi C.
Beautiful work and the very best people! Just completed a significant repair on my BMW. Highly recommend!
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March 2022 by John White
While it has been a number of years since I have dealt with this shop, I will never forget my experience with them. When I got my vehicle back, I ended up having to take it back in because they had not fixed everything. At the same time, my brakes were squeaking as soon as I got it back and my radiator fluid tank had a small leak in it.That being said, I do understand that they are a body shop and do not normally do service work. It is just that there is no excuse for getting a car back with brake and radiator fluid issues. After that, when I got my next oil change, I ended up having to spend over $400 for new brakes and have my radiator fluid tank replaced. Needless to say, there is no reason to use a body shop when I end up having to spend over $400 more than expected due to getting my car back from them with it still having problems.Even now, as I need new body work on my current car, I made clear to my insurance company that I will not let Patton Brothers even touch my car. There is just no reason to use a shop like Patton Brothers that I cannot trust. Take your business elsewhere and avoid them.Service: Body & Trim
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December 2021 by Carla Burns
My daughter is a freshman at UGA and this is her first experience living away from home and "adulting". On Thursday I received an S.O.S. call from her that something had come loose beneath her car and was dragging on the road. I am over 4 hours away and no mechanic. I told her to find a nearby mechanic, and luckily for us, it was Patton Brothers Body and Frame. I was worried that upon seeing a young girl pull in alone that they may try to take advantage of her in terms of the service needed and price, BUT not only did they check her car and give it enough of a repair for her to drive it safely home, but they did it at no charge because it was a simple, quick fix. Thank you for being a quality business and more importantly, QUALITY PEOPLE. If she ever needs more service, she will definitely be using Patton Brothers Body and Frame.Service: Body & Trim
