Rack Room Shoes is a well-established footwear retailer that has been serving customers for over 95 years. The store offers a wide variety of nationally recognized brands and exclusive labels in athletic, comfort, dress, and casual styles, catering to the needs of men, women, and children. While the store has a large selection, the staffing levels can sometimes be limited, leading to longer wait times and less attentive customer service. However, those who do receive assistance report a positive experience with friendly and helpful staff. Overall, Rack Room Shoes provides a decent selection of quality shoes at value prices, making it a popular choice for many customers.