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February 2024 by Wyn Ter
Nope!!!No shoe stock at all
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February 2024 by Marie Collins
Great experience here. I wish they had more styles in. But great customer service each time I went and very helpful staff.
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October 2023 by Pat B
I went today 09/29/23. My salesman was Jesse. He was extremely helpful to me. He took his time with me as I am an older female with problem feet. He made sure I was completely satisfied with the shoes I bought. I will be returning to get another pair.
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September 2023 by nita johnson
Went in on 9-6-23, first time going to this store and I had a awesome experience, My salesperson was Jesse and he was very kind and professional and I had a great experience Jesse measured my feet, gave me some options on some shoes and made the whole experience Awesome! Thank you Jesse for making my first time going to this store awesome! I really do appreciate it and I'll be coming back to get me another pair of shoes, ??
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April 2023 by Allison Sears
I purchased shoes and inserts on my lunch break several weeks ago. I have really painful feet and needed relief. The assistant manager was super helpful and I felt relief as soon as I stood up! Unfortunately, my feet are bad enough that the shoes didn’t help after the initial relief. I was able to return the shoes with the assistance of the owner of the store. Even though the shoes didn’t work for me, I would definitely recommend this store, and I will be back.
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October 2022 by Christian Jarecki
Ty was a very knowledgeable and professional man! He spoke to me at my level of knowledge and helped me find the product that suited my needs very quickly. As a body worker it felt great to feel like I was speaking to somebody who confidently knew what he was selling to his customers. A+ my man.P.s. The Newks order was also good.
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September 2022 by Carl Hummer
New Balance offers quality products with a no-hassle return procedure.Carl HummerCleveland, GA
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June 2022 by Eric Eldred
Just wanted to share what a good experience I had with this store recently. I had ordered a pair of toddler shoes from newbalance.com and when the shoes arrived it was the correct box/label but the shoes were bright pink instead of navy (shoes are for my son). I decided to return the shoes in person because I was going to be close to Athens that week. The staff was extremely pleasant and took the shoes with no questions asked. They did not have the shoes I wanted in stock but the associate offered to order them for me and sent them to my house with free shipping. The new shoes arrived within just a couple of days and were exactly what we had wanted. Great staff, pleasant, friendly, and extremely helpful. We will definitely be using them again.
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June 2022 by Lynn D
Awesome as always. Ordered the new version of my Fresh Foam 880 2E shoes on Monday and received them in store on Wednesday. Ty does a great job ? Better to try on in store than ordering online. New Balance has the BEST running shoes!
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June 2022 by Jed woods
Went in the store, had one question, any more 574s in the back? Aubrey asked size, came back with 3 options, one not on the floor and was a hit. Oddly, best shoe store experience.
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November 2021 by Jeff Lisle
A shout out to the New Balance Athens store on Epps Bridge Parkway in Athens! After two doctors appointments I took my wife by this store to see if they could fit her in an extra wide diabetic shoe that didn't look like something out of a 1930s Polio clinic.She was exhausted from her doctor's appointments and is still perfecting her one legged transition from the car to the wheelchair and back while awaiting her new prosthetic. I went into the store and was greeted by an enthusiastic young lady and I explained what kind of shoe we were looking for and that they were for my wife who was sitting in the car. Katie retrieved several pairs of shoes and came out to the car and fitted Mary Ann so she didn't have to come into the store. The customer service from her and her manager Jessie was second to none.If you are in the market for a great shoe sold by a knowledgeable and caring staff, I encourage you to shop at the New Balance store on Epps Bridge
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November 2021 by Rita Peacock
Amazing, Helpful, Friendly folks!!!
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November 2021 by Jeff Lisle
A shout out to the New Balance Athens store on Epps Bridge Parkway in Athens! After two doctors appointments I took Mary Ann by this store to see if they could fit her in an extra wide diabetic shoe that didn't look like something out of a 1930s Polio clinic. Mary Ann was exhausted from her Doctor's appointments and is still perfecting her one legged transition from the car to the wheelchair and back while awaiting her new prosthetic. I went into the store and was greeted by an enthusiastic young lady and I explained what kind of shoe we were looking for and that they were for my wife who was sitting in the car. Katie retrieved several pairs of shoes and came out to the car and fitted Mary Ann so she didn't have to come into the store. The customer service from her and her manager Jessie was second to none. If you are in the market for a great shoe sold by a knowledgeable and caring staff, I encourage you to shop at the New Balance store on Epps Bridge Parkway in Athens! #newbalance #newbalancerunning #athensga
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August 2021 by Rod Lamar
ALLEN was very Nice courteous and very helpful The boy that was working under him was not so friendly He actually avoided me at all cost When the white couple came in he greeted them with A red carpet and flags in the air He asked them how can I help you is there anything I can help you with WOW REALLY His disapproval of me was blatant But overall I still got the help I needed thank you....ALLEN ? ? ? Be very cautious going to the store and I say again thanks ALLEN for your friendly service
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April 2021 by Kimberly Freeman
Very knowledgeable staff. Went above and beyond with customer service and shoe selection. Bummed that I did not catch the young man's name that helped me - just SUPER!!
