11AM - 7PM
3700 Atlanta Hwy, Athens“Parker was such a big help to me! He let me know options and how to take care of a problem I was having. Also, he set up my phone to lock and unlock with drawing lines on a grid or with facial recognition! I was so pleased!”
“Great customer service. Lucas and Miriah are the best. They are so helpful and always have great upbeat personality. I will continue to drive across the country to go to them.”
10AM - 8PM
1860 S Barnett Shoals Rd, Athens“This is an updated review, still 5 stars though! I've been with cricket for 5+years now and I can say that I haven't been disappointed with the service ever! My phone always picks up service in the country and never drops a call. Hope they never change and keep providing awesome service!”
“Worked with Madi on a fraud issue. She was outstanding! She took the time to work through the issues she could assist with at her level and stayed engaged while I dealt with the fraud team via phone call. I can't say enough good things about her and the care & attention she showed.”
“I phoned this location very recently about a issue with my service price point. Joe,customer service agent, took time to assess my charges and was able to get me a refund and a bill reduction moving forward, with no loss of service/data. I really appreciate the time and service that I received! Thank you,Joe”
“Great customer service! They were able to help me and many other customers in the store without having to wait a long time. They also got me the best trade-in value for my phone even though it was cracked!”
10AM - 8PM
2145 Oconee Connector Ste 101, Athens“If you want an AWESOME manager ran Cricket store look no further. Sarah is Absolutely the BEST!! She helped me right after 5 customers had just left and had to contact customer service because the Cricket Sim card was not working in my At&t Z Fold 3 phone I bought from At&t. She was able to contact not only her Supervisor Andrew who I spoke too and was very understanding but also the Owner Edgar who Absolutely helps new customers in his store. He made sure I didnt go to Verizon or Sprint or whoever and kept me with the Cricket family. I thank ya'll so mich for your understanding, compassion, and willingness to make a new customer feel welcome. Thank you so much Sarah but also Andrew & Edgar for helping solve the problem and making me super happy. GO CRICKET and this store helps people feel welcomed!!! 5 stars plus 1 - Ya'll Rock.. Sending referrals Asap....”
“This location is the best location I’ve been to in Athens. The workers there go above and beyond in customer service and explain everything clearly and precisely. I recommend going to the Lexington location in Athens, GA. They always make sure their customers are comfortable and get exactly what they need.”
“The store owner, I believe her name was Lisa, was so nice and knowledgeable about the different products she had in store! I will definitely come back to shop for all my accessory needs!”
10:00 AM - 7:00 PM
690 US Hwy 29 Suite 145, Athens“I recently had an absolutely wonderful experience at this location, specifically with their associate Carol Donnelly. Her vast knowledge of the products and services, her superb customer service skills and her genuine interest in finding the best solution for my particular situation absolutely floored me. What is usually a stressful and confusing process for me was a simple and fun one this time - all thanks to her!”
10AM - 8PM
401 North Ave Ste 10, Athens“came here last week very very nice girl named Isabel helped me out she was quick and was very patience with me! she helped me transfer all my information to my new phone! RECOMMEND!! very good customer service here!!”
10AM - 7PM
760 Hawthorne Ave Ste C, Athens
“These guys are very knowledgeable and giving quick solutions to our issues. I would recommend people to repair your smartphones and other electronics over here for satisfying results :)”