11AM - 7PM
3700 Atlanta Hwy, Athens“I ordered online and did a store pickup. William assisted me and informed me of the current deals. I contacted him a few days later to add a line and get another phone for my child. He was EXTREMELY helpful. He got everything setup for me over the phone and even arranged for my phone to be picked up the same day. Once I got to the store, I met with Trinity. She had already ported over my number then she transferred my data. We had a great conversation during the process. She’s like one of the sweetest people I’ve met. Both William & Trinity were very knowledgeable and efficient. There were no slip-ups, mistakes, misinformation, manipulation, or delays. They were on point and I could tell that they really have the customers best interest at heart. They’re literally in my top 3 best customer services experiences ever! I highly recommend this store and their services.”
10AM - 8PM
1860 S Barnett Shoals Rd, Athens“I visited this location to figure out why my phone was not receiving calls and Destiney was such a huge help. I'm so glad this store got new nice people such as herself ! Come shop with Destiney”
“I phoned this location very recently about a issue with my service price point. Joe,customer service agent, took time to assess my charges and was able to get me a refund and a bill reduction moving forward, with no loss of service/data. I really appreciate the time and service that I received! Thank you,Joe”
“I went there 4 1/2 years ago and dreaded how long I thought it would take (full experience had been 2 1/2 hours then) - and it was a breeze! Didn't wait long for service, Everett was super helpful - quickly accessed my account, compared pricing for me on a few things (plus great advice), set up everything for me including transferring info from old to new phone, and answered some other AT&T questions I had (like AT&T fiber not available in my neighborhood and other options). Extremely satisfied and confident about my effortless purchase!”
“The salesperson was very friendly and helpful. She made my visit to the store very worthwhile and had lots of good suggestions. I had a very positive experience there!”
“Great customer service! They were able to help me and many other customers in the store without having to wait a long time. They also got me the best trade-in value for my phone even though it was cracked!”
10AM - 8PM
2145 Oconee Connector Ste 101, Athens“If you want an AWESOME manager ran Cricket store look no further. Sarah is Absolutely the BEST!! She helped me right after 5 customers had just left and had to contact customer service because the Cricket Sim card was not working in my At&t Z Fold 3 phone I bought from At&t. She was able to contact not only her Supervisor Andrew who I spoke too and was very understanding but also the Owner Edgar who Absolutely helps new customers in his store. He made sure I didnt go to Verizon or Sprint or whoever and kept me with the Cricket family. I thank ya'll so mich for your understanding, compassion, and willingness to make a new customer feel welcome. Thank you so much Sarah but also Andrew & Edgar for helping solve the problem and making me super happy. GO CRICKET and this store helps people feel welcomed!!! 5 stars plus 1 - Ya'll Rock.. Sending referrals Asap....”
“Great service- they were friendly, knowledgeable about the best deals on phone and accessories and were really patient as I picked out my phone replacement- I highly recommend this store- got a better deal than if I just picked out my phone online.”
10AM - 8PM
401 North Ave Ste 10, Athens“came here last week very very nice girl named Isabel helped me out she was quick and was very patience with me! she helped me transfer all my information to my new phone! RECOMMEND!! very good customer service here!!”
“I got the best deal everytime I come here I have fixed my sons iPad and so many iPhones here and everytime I come here he gives me the best deal really loved the service will come here soon”