“Damn! This guy is good! Pinnacle of customer service. He was super-helpful over the phone. He was also super-helpful in person. He walked me through my exchange and label printing. I'm glad this location opened up. It's closer to where we live. I wish I would have remembered his name so I could put it here and credit him properly. I suck at remembering names. I'm assuming it is the same guy mentioned in the other review.”
“I came into UPS to print on a Saturday. This was not my first time at this location. Never had any issues with the staff until then. It was just two staff this time. One was very nice the whole time. Now I was also nice.paid for what I was expected to get until it was time to print. One of the staff members could not get my stuff to print. 2 designs on one sheet it being a two 4x6 25sheets on cadstock. They have an old system and only 1 computer that the staff has to use. That is fine but if your system is the issue and doesn't print after me being there for an hour and almost 30mins. Why on earth would you tell me I have to pay more to have 1 4x6 design on 1 sheet of paper. That is a system issue not pertaining to the customer. I told the staff member to call their manager as I have had this issue happen before and the staff without the manager fixed the issue. This time the staff member was very reluctant of me having to pay double of what I had already paid for. Once they called the manager in the back. They didn't verbal speak to me anymore as I guess they were upset. I politely said thank you anyway because I am a small business owner and love to come to this location. They didn't address my thank you nor said thank you but replied with silence. I was very upset as I had already been here for an hour in a half. I plan on coming here again as I said this is not my first time coming here but was very upset. Thank you to whoever the staff member called. As I was happy to get what I paid for. After the long wait. Please teach your staff how to use the color printer if the system doesn't allow it to print. Seems like a lot of them don't know what to do in this situation (not the first time printing on cardstock happened like this before for me but I wasn't upset those other times as the other staff members have been super nice about the color copy printer going slow for them) thank you and I am still a continued customer.”
10AM - 4PM
196 Alps Rd #2, Athens“I had to go to one of your UPS stores on Alps road, in a shopping center, in Athens Ga...I needed to ship something out & "Andy" was the one who waited on me. Another day it was Suchi that waited on me... THEY'RE BOTH SUPERB EMPLOYEES & ARE REPRESENTING UPS IN AN AMAZING WAY!!!
I want someone to know that from the time I went in there & was so greeted in such a friendly manner - to the whole time he & she were serving me... The young man "Andy" & also young woman "Suchi" , are AMAZING!!! Im telling you...They've both went ABOVE & BEYOND!!!
They're BOTH so Friendly, Professional & smile the whole time while assisting!... ALL in ALL just clearly All Around AMAZING employees!!! I just want someone to know that he & she are TRULY AWESOME & DOING a GREAT JOB in representing UPS !!!... Please recognize them for doing so ... THANK YOU!!!”
“The BEST print shop for any needs! I have used Epps Bridge UPS for the bulk of my printing through four jobs + a variety of personal orders. Cicely, Jamie, and Neel are unmatched! From wedding invitations to flyers to notecards to yard signs, every job is a 10/10 in both quality and responsiveness.”