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October 2023 by Paula Shawber
Good selection and service was great.
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July 2023 by evelina galova
Helpful staff, clean and well organized store.
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February 2023 by Victoria Albanese
I love the Loft brand, but I’ve consistently had terrible service at the Athens store. The last few times I’ve shopped there the staff have stood around the register talking to one another instead of helping customers.
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December 2022 by Lauren Wilson
Alyssa saved the day and was so helpful!
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June 2022 by Bettina De Ruyck
Staff was friendly, even if we walked in 10 min before closing time.
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May 2021 by Scott Morgan
Great clothes at good prices! The company is environmentally friendly.
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April 2021 by AC
Just left this place. Sometimes, just to see how they treat customers, I will go into a store with either plenty of cash on hand or the store's credit card with a huge balance to spend on the card, and dress VERY casually to see how the employees treat their customers. Today, LOFT failed miserably.I needed to buy everything- shorts, pants, shirts, sweaters, the works. I WAS greeted when I walked in but that was the extent of the help provided. I had to ask if more sizes were available because I did not see my size on the table (later I did hear an employee report to a customer after returning from the back of the store where I was standing that she could not find the customer's size). Another employee walked up to another customer next to me and asked if she could "start a dressing room for her", and her reply was, "yeah-I'm ready." However, I soon saw them at the front of the store looking and chatting away, while I was still standing with my garments in hand. The employee never acknowledged me or stated "I'll be right with you ma'am". She just left me standing, holding clothes, assuming I couldn't afford some/all of them.I walked to where they were standing and hung my clothes in front of the employee. She said, "have a good day ma'am". I grunted and walked out. I should have trusted my gut when I read the reviews of this store. Meh.
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January 2021 by Felicia Randolph
Nice store. Helpful associates. Quick service
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August 2020 by william binion
The employees were super friendly and helpful, even we walked in 20 minutes before closing time. Loved the selection and the sale prices didn't hurt either.
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July 2020 by Ben Bacia
The classic loft experience
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November 2019 by Lena Hill
Very nice store but the sales people constantly asking if you're finding everything okay. They should greet you, ask you if you need any help to ask but it's a continuously asking you the same question. Maybe its because I'm black, but I'm not sure.
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October 2019 by Sherry Curington
Great clothes and prices. Employees were very helpful and nice!
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October 2019 by Avina Castro
Because the manager Norma has a personal problem with me and my friend, she told other people on the staff that we have stolen from LOFT and to keep an eye out for us. Not only is that accusation false but it is hurtful and rude. I am a proud LOFT Card owner and a frequent shopper at loft yet I am being the victim of baseless profiling. I am disgusted by the realization of this and how far Norma’s lack of professionalism goes. I am not a criminal and I don’t deserve to be treated as such. Something needs to be fixed
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February 2019 by Laura Heilman
Loft sells plus size clothing online, but not in our local store. They do sometimes take plus size returns, however, so dropping in was not unusual. The young woman who greeted me was helpful and friendly. She directed me to the back of the store and the clearance area.
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August 2018 by Hannah Guest
Great salespeople!! They helped me pick out a few things that I would have never tried without their suggestion. I love everything I've bought from here, but it's the people that bring me back.