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October 2023 by Simona Arroyo
Justin, Jeff, and of course the owner Luke were all great in helping me at the last minute with my sudden dead battery. From towing, to diagnostics, to knowing what to line up next. I had a pleasant experience from start to finish. I have locked them in as my go-to car shop for all of my car needs. Thank you all.
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October 2023 by Melissa Barnett
Wonderful service! Went to bat for me dealing with the company that my warranty was through and eventually got them to pay a big sum of my quoted price for repairs. Hopewell can definitely add me to their list of customers.
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October 2023 by Patti Boop
Great people an service. Reasonable prices. Life savers for me. Had to have a new front axle and hub. They’ve changed my oil for going on 4years. Bought my tires too. Highly recommend ??
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October 2023 by Kimberly Jackson
I was faced with getting another car or fixing the car I have.Talked to Jeff at Hopewell and he was honest and professional which means a lot.They did excellent work had my car back in amazing time and it now drives like a new car.I will be telling everyone these guys do great work and if you need a team of mechanics Hopewell Tire and Automotive is the place to go . Excellent,honest,and professional workers Thanks to you allServices: Transmission
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October 2023 by Charetta Milton
This place is….well you be the judge!!!! I had over $1300 worth of work done (oil valve gaskets/lower radiator hose) in December of 2022 after my car ran hot on I-85, fast forward to September and my car is back smoking and running hot. I, a black woman who knows NOTHING about cars, called back to Hopewell and they told me to bring it by, sure!! I bring it in on a Friday, there were 2 men at the desk, neither really interested with what I had going on because there was minimum eye contact and they were conversing among themselves. One of them asked for my number and found the repairs from the previous job that they had done back in December. Well I was told they were too busy and that they wouldn’t be able to look at my car until that Tuesday of the next week but advised since it wasn’t keeping the coolant that I should leave it. Well as I was outside contemplating and waiting for my husband to advise me on what to do, I witnessed an older white gentleman pull in, go inside, one of the guys that were TOO busy for me, walk out to the gentleman’s SUV, tell him to park it out front and within 15 minutes his was being moved and taken to one of the bays to start a repair to what seemed like a back light. So I did what any unappreciated person would do LEFT! 0/10 highly would NOT recommend!! I know it’s not about race or gender but I would have at least like to have been treated like they wanted my business and not swept away like I wasn’t important.
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October 2023 by Lahn Bryant
They provided very quick service and turnaround on assessing what was wrong with my vehicle.They were honest and did not try to price gouge us….the other mechanics around here have price gouged my eyes out…finally i found a place where I don’t have to visit the ER when I leave from having my eyes (price) gouged out. The setting inside is a very comfortable vibe….college football on the TV and the bulldawgs barely winning against cupcake teams…I started to get my eyes gouged from watching the game but I made it out safely….without my eyes (price) gouged or the bulldawgs gouging my eyes to death with bad play calling. Hopewell Tire and Auto is the ticket if you want real mechanics with real prices and no (price) gouging…
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September 2023 by Janet Billups
I was very pleased. They was extremely nice and courteous. They offer me something to drink and offer to find me something on TV. The waiting area was very clean and the temperature was perfect. I will definitely be going back again .
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August 2023 by Jody Ross
Justin was a tremendous help he was able to get my baby girls car fixed in a suprising time. I was and still are extremely greatful for the great customer service and the attention to the need that was given. I will truly recommend them to all my friends and family. They are truly a great repair facility and will take good care of the customers I will be back ? %..Service: Electrical repair
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August 2023 by Gwendolyn Clark
I went to Hopewell because they were recommended. My check engine light was on and I had them check it out. They did not tell me that they are not able to repair things they find a problem. I was charged $140 for diagnostic. I went to auto zone they did it free, and found different results.Service: Electrical repair
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June 2023 by Tina Miller
I went in to Hopewell Tire for an oil change and I was telling Justin about an issue of my steering wheel shaking. I had some work done on my drive shaft at another auto repair company a few months earlier when my truck was doing the same thing. It stopped shaking for only a short time. He advised me to call the place I had the work done and they should help me out. I did that and the owner had sold the business, so I was out of luck. I called Justin back and he said they could inspect my truck and find out what was going on. They test drove it, looked at everything, tightened a bolt that was loose, then rotated my tires. They test drove it again and my steering wheel was no longer shaking. The work I had done before was all good. I was so relived. They were so nice to me and I really appreciated that. That doesn't happen very often anymore.Services: Tire rotations
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June 2023 by Surina Odister
Today I had another problem with my car. The guys fixed it so fast and did a great job repairing the problem (belts). I encourage anyone who has a problem with their vehicle to choose these guys because they are the best. I wouldn't choose anyone else. They are so nice and very honest. They also fixed my water pump and timing belt. I'm very thankful to them. God bless their business!!!Services: General repairs & maintenance
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June 2023 by Sisters of Ngaoundere Cameroon
Great place and great service provided. this is a very honest and trust worthy shop. you never need to worry. Mr Jeff amd Mr Justin are extremely good and will give you the solutions for your vehicle . this is the only shop I can take my vehicle to and be confident they will do a great service. I do recommend this shop 100% to anyone looking for a place they can trust will perform a great service and repair for their car or truck. great environment and place to beServices: General repairs & maintenance
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May 2023 by Daniel Oliver
Great customer service! Ended up having a brand new part break on my car after they had worked on it and they towed and fixed the issue all free of charge. They take great care of their customers! Definitely recommended.
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May 2023 by Susan Beck
Jeff at Hopewell Tire and Auto was a great help to me in a time of need! He was friendly, informative and kept me up to date on the repairs of my car. I had been to Athens, Georgia on business and had my daughter and her three young children with me. On our way out of Athens returning to the Atlanta area both tires on the right side of the car went flat, actually no air and resting on the rims. When the tow truck arrived the driver recommended Hopewell Tire and Auto for new tires. We were hauled to 3500 Jefferson Road late Monday night. The car was ready on Wednesday afternoon. Jeff had to special order the four Mitchelin tires. My experience dealing with Hopewell Tire and Auto was exceptional good. I recommend them to anyone who need work on their car or new tires!Susan B. BeckServices: Wheel alignment
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May 2023 by Austin Childers
Very nice, accommodating, and prompt/quick service. My AC went out and I tried recharging it myself without success. I took it into Hopewell and it turned out my condenser was danged and needed to be replaced. They had the job done the same day at an average price according to the web and even applied a coupon that I didn't have but mentioned. I'll be back.Services: Auto A/C recharge
