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December 2023 by Grace Seagraves
Amazing customer service, most of my family banks here, awesome bank
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December 2022 by Joshua Minish
Worst bank ever. Not only would they not give me another debit card when I wrecked my car and lost my wallet they also put a hold on account and then closed it. I would not recommend them to anyone.
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October 2022 by Dexter White
Your money is not safe here!!!!!!!!!!!!Avoid!Bank of thieves!!We have recordings of the bank employees lying to a veteran and then stealing his disability check. Then when he got upset, they turned off his online banking and barred him from the bank. They are sick individuals that STOLE from a disabled Marine veteran. Twice!!!It started with fraudulent charges, so he changed his debit card. Thieves were allowed to then go in, steal his VA disability check (after he was assured the problem was fixed). It was not. Over $2400 was stolen from the account and First American allowed it to happen. They then took his next months disability check to cover their losses.Can't make this stuff up. The VA has been alerted to their nefarious activity.
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March 2021 by Manjula Spears
best bank ever!
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October 2020 by Mark Delgado
Great bank!
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June 2019 by Herbert Phillips
Great banking service. Only independent bank left in Athens
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October 2018 by Brad K Hounkpati
Looking for local and stable bank, hassle free, free checking account or other bank services in Athens, look no more.
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September 2017 by Kevin Knight
Banked here since ~1990. Great people, wonderful service! I am always amazed at how they go to great lengths to assist me, no matter what the situation is. (And no, I do not have a bunch of money). ☺
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September 2016 by Lesa Sanchez
Not friendly at all and rude.
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July 2016 by Karen Hollingsworth
Have been banking at the Hull Rd. bank since 1996. Everyone has always been helpful and polite.
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March 2016 by Melisa Guerra
This bank customer services sucks the new employees have such a bad attitude. One day I went and told her clearly what I needed and she got frusted and rolled her eyes and said a loud and rude voice, "What is it that you need?" I just drove off.
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August 2015 by Doug Seagraves
This bank has the worst customer service I have ever experienced. I had heard they were bad through a lot of other people but just experienced it for myself last week. I was trying to take care of my elderly aunts banking transactions and they would not let me do anything associated with her account, Even though I have a legal Power Of Attorney letter that she had signed over to me. I had given them a copy two weeks prior to doing so and was treated like I was committing a crime and was told (by the branch manager) that even though I had such a document, " she would not ALLOW me to make any transactions with my aunts account" and " she was done and through discussing it". On her own "feelings". If you are looking for a bank, I would recommend your mattress over this one!
