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January 2024 by Brandon Coots
I had an issue with a shipment and had to call this location to figure out what was going on. Let me tell you this is not only the best experience I’ve ever had with fed ex but probably the best customer service experience I’ve ever had in my entire life. I dealt with a young lady name Zy. Whoever see this this woman needs a raise. She was polite and punctual. She was friendly to talk to and went to extreme measures trying to findOut what happened to my package and got it figured out. I’ve never quite experienced customer service like this and it made it wonderful. Her boss needs to pay this woman a bonus or something. She needs to be the voice and face of this fed ex location. Or needs to be the boss. Absolutely phenominal. Thank you again Zy and fed ex.
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December 2023 by Herman G Keller Jr
Ordered seats from Fla to ga for a ram upgrade pallet was free of damage .Product in perfect condition. Dock crew and terminal personal help me out with the pickup Athens Ga terminal
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May 2023 by shaina knight
Fed ex uses contractors who could care less, and fail to follow simple delivery instructions. All is says is leave packages at the front door, simple, and they ALWAYS leave them at the basement garage, causing many things to get rained one. I asked a driver what I can do to make delivery instructions more clear? since I heard her handset read to her leave at front door as she was kicking my package to the end of the truck at my basement. I was met with an eye roll immediately, which caused unnecessary tension and me to get snappy with her. I'll admit I did get attitude after her starting with it but the instructions are so simple.
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March 2023 by Phil Mierzejewski
These individuals had their stuff together. Drove in and gave them the pick up order and before I could even drive to the pickup dock they were coming out with the freight! Talking about getting and going!
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March 2023 by Stefan Hochhuber
Very helpful and very professional!!!
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November 2022 by Regero Allens
Son works here good money, and great benefits, you have the ability to make almost 20.00 an hour within your first 4 months
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October 2022 by Larry Jones
The past 6 packages have been delivered to different addresses, the driver knows where I live, I've called the main hub for my area each time and for some reason I dont know why, that driver is still employed. UPS does alot better job.
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October 2022 by Anthony Hughes
Excellent Customer Services & Shipping and Deliveries etc's
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July 2022 by Larry Clark
Nothing good to say about the customer/ vendor treatment here.
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July 2021 by Jeff Livingston
The guys there gave AWESOME SERVICE"" that's all I can say"" AWESOME SERVICE""
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April 2021 by Christopher Kessinger
It’s a distribution center but the people are really friendly and they always talk to me every time I go there
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January 2021 by Andy DiResta
Incredibly clean environment considering the volume of freight that goes through the place daily.The staff i interacted with was friendly and the security/access control system was on point!
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April 2020 by Brady Brock
Wouldn't deliver a package down a gravel driveway because they stated "it was too muddy". Funny how 2wd car gets in and out everyday no matter the conditions
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January 2020 by V. Rowe
Fedex will take your AMERICAN money, however when you need customer Service you MUST speak with an NON ENGLISH speaking person to find out any information. I AM DONE with FEDEX until customer service is in AMERICA, like the MONEY they have taken from me!
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November 2019 by Hibiscus Flower
Never an issue shipping an item, good prices as well
