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March 2024 by Renae
I really appreciate the bill pay reminder every month and every staff person that I’ve had the pleasure of talking to has been wonderful!
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March 2024 by Kimberly Myers
The space was great but they almost doubled the price of my unit with no notice. Had to move to another facility.
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March 2024 by Alexis Balagna
Great experience! Thanks!
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March 2024 by Steven Frey
Had to store some things to make room in the garage, the staff here was very friendly and more helpful than i expected! Cierra answered all my questions and even gave me a recommendation for a great restaurant! 10/10 recommend. :)
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March 2024 by Sharon Latta
David is amazing!!!! He deserves a raise!!!!
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March 2024 by KIM JOHNSON
Great customer service. Mr. Wheeler was very helpful in thoroughly answering all the questions I had and he also offered great suggestions!
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March 2024 by Christina Joy
I used Extra Storage Space on Atlanta Highway in Athens, Georgia, from October 2023 to February, and overall, my experience was positive until the cancellation process. The facility itself was well-maintained, clean, and secure. Access was convenient, and the staff was helpful during the rental period. The units are spacious and reasonably priced, making it a suitable choice for short-term storage needs. However, my experience took a slight downturn during the cancellation process. I moved out on 2/29 and promptly submitted a cancellation request. To my surprise, I noticed a charge on 3/2, as if my cancellation had not been received. This glitch in the billing system led to some frustration on my end. I promptly disputed the charge, citing the lease agreement terms. While I am hopeful that the issue will be resolved in my favor, it's worth noting that it caused a temporary inconvenience. My advice to others would be to cancel the day before the lease is up to avoid any potential billing discrepancies. Despite this hiccup, I'm giving Extra Storage Space a four-star review because, overall, the facility met my storage needs effectively, and the staff was responsive throughout most of my rental period. I hope the billing glitch is an isolated incident that they can address for the benefit of future customers.
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March 2024 by James Miller
This place has great customer service and is a very convenient place to store your property. Great experience and a great price!
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January 2024 by Carla Barnett
I enjoyed the experience with Camey she always has a smile on her face and ready to help you when you walk into the store. That’s what I call personal customer service and I appreciate that.
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December 2023 by Kesha Hill
Extra Space Storage is awesome. Great customer service. The facility is nice, clean, and the price is affordable. Can't go wrong when choosing Extra Space Storage. Ask for Cami when you call you won't be disappointed.
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December 2023 by Jacqueline Pottier
Excellent customer service! Cami was knowledgeable, patient, and responsive when I needed to make an adjustment to my lease. Also, the facility is clean, safe, and in a good location.
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December 2023 by Abbey Sandifer
This was our first experience with owning a storage unit and it was so easy and convenient! Kami was so sweet at the front desk and super helpful in helping me locate the unit. I’m excited to have stuff out of my garage : )
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November 2023 by Krystal Clark
Cammie was very helpful & polite! There is always someone to talk directly & promptly too. And the service is always delivered the same every time.
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November 2023 by Cynthia Haugen
I was lucky to get the last one available inside. Sophia helped me through the signing of the contract and she was very personable. She should get a present bc it's rare you talk to someone that makes the time spent on the phone pleasant.. Thanks
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November 2023 by Allie Lamay
I had a great experience with them! Very easy to rent and a very smooth check out process!
