-
November 2025 by Taylor Rylee
Ava has the best cycling classes! She’s very engaged with the group and so motivational during class.
-
November 2025 by Teri Turpin
I love the group fitness classes at Crunch. They have something for everyone.
-
November 2025 by Meredith Remec
It was a great experience! Ava’s cycling class was amazing and a great workout!
-
November 2025 by Alexis Garner
Ava is the best
-
November 2025 by Stephanie McCranie
Unfortunately zero stars isn’t an option or that’s what would get. I read the reviews before coming and thought just maybe it was better now and boy was I wrong. We go to crunch locations all over the US being truck drivers and this one is by far the WORST! From the minute we walked in I just knew. Music was low, zero energy, had to listen to two guys grunt and groan and just let go of the cable machines which caused the weights to slam and the cables to slap and sound like gonna break. Even with my own music playing I could still hear them. Dirty isn’t even the right word it’s FILTHY! Employees do absolutely nothing, the guy working when we got there all he did was walk around and I’m almost 100% positive he walked into the women’s locker room while I was using the bathroom and didn’t announce himself and the only reason why I say that is the one towel he was carrying around appeared on the counter and I could hear his keys jingling.
I walked out to our truck to get our shower bags and when I came back in the other guy working didn’t even look up to acknowledge me, when he did see me I asked if I needed to scan back in and he replied “what?” And proceeded to take one of his AirPods out of his ears and didn’t hear a word I said.
Then I went to shower…….No words for the condition of the women’s room let alone the showers. Absolutely disgusting! Dried blood on the floor, trash and toilet paper everywhere, hair all in the shower, someone’s pimple sticker stuck to the shower wall just nasty and apparently the men’s isn’t much better and someone’s underwear was in the shower.
Whoever owns this gym and also the manager should be ashamed of themselves! For the 2ish hours we were there not one trash was emptied, not one thing refilled nor cleaned! And we even drove TWO HOURS to come here because it was the only 24 hour crunch or planet fitness (yes we have memberships to both) I do believe I will be calling corporate on Monday!
I can honestly say I don’t believe we will ever come back here! I’d rather wait until 7am when the Hiram location opens then to come back to this hell hole of a gym!
Oh and did I mention it stinks?! Like mold and mildew and dirty gym socks 🤢🤮
-
November 2025 by Quasum Scott
Love it
-
October 2025 by Oghenevwede Sagbodje
Do not sign up at this gym. Don’t take any offers either. It’s a trap. I took up their so called free membership and never showed up due to personal reasons. Tried to cancel before I get charge and they’re refusing . It’s morally wrong to try to tied people to payments they don’t want. Went on Reddit to read their reviews which I should have done first but apparently it’s a reputation. Do not sign up with them. This one star is only because I can’t post without leaving something. They don’t deserve any stars or credibility.
-
October 2025 by Akira .B
There gym is amazing! They have all of my favorite machines!
-
October 2025 by Audrey Peña
Do not try to tan here. The customer service is absolutely awful and they are so rude. They also do not know how the tanning works and the process you need to go through to get a tan. They are so rude and condescending. The wait was also an hour and a half but every single spray tan machine and tanning bed was open. Awful experience do not go!!
-
October 2025 by Adventures by Ashley
I tried canceling my membership here and after telling me a manager would give me a call, and never calling me back- I ended up having to contact my bank to stop paying them. I called them again to cancel and now after months of trying to cancel and paying over $100 for a membership I literally used twice, now they are refusing to cancel until I pay even more. I will never be returning to this gym. I’ve literally worked in gyms before and it is not hard whatsoever to fix a customers account for them. I’ve never had such a hard time canceling a membership to anything in my life. It’s absolutely ridiculous, for a gym that says you “can cancel anytime”. Absolutely ridiculous, and unprofessional that a manager couldn’t be bothered to call me back to get this taken care of. Months later, I still can’t cancel.
-
October 2025 by Emory Page
Andrew, the general manager, helped me to get a refund when I was overcharged. Easy to communicate with and friendly.
-
October 2025 by Laura Clementson
Very difficult to cancel. Read the contract and ask questions. Try joining a different gym.
-
October 2025 by Eugene Chavis
I've been visiting the Athens location for the past month. I go there to workout with my son, and have wavering about getting a membership of my own. The one sticking point has been that anytime I ask staff at the desk anything, they get confused and come across as put off. The two times I decided to get onboard and set up an account in-store, the counter staff were unable to assist me. I'll probably set up a basic ccount to save on day passes, but bad customer service is a definitely deterrent for me setting up a higher tier account.
-
October 2025 by Kendall Larkins
The GM Andrew is beyond great! I had some issue with my membership fees. Andrew went out of his way to help me! He very responsive and informative during the whole process! It’s very clear he truly cares!
-
September 2025 by Kourtnie Conlon
Andrew is awesome!!! Thank you soooo much
