CarMax in Athens, GA offers a wide selection of used cars, trucks, and SUVs, making it easy for customers to find the perfect vehicle. The car buying experience at CarMax is praised for its simplicity and lack of pressure, with sales staff described as professional, honest, and genuinely concerned about customer satisfaction. Customers appreciate the CarMax Certified pre-owned vehicles and the 30-Day Money-Back Guarantee, which allows them to purchase with confidence. The process of buying a car is described as the "easiest thing" by one customer, who was impressed by the quick and efficient service, even for online purchases and financing. The staff, including Lashondra, Shawn, Chris, AJ/Anthony, Krystain G., River J., and Trevor P., are commended for their exceptional customer service, patience, and willingness to go above and beyond to address the customers' needs. One customer even mentioned that they would consider selling cars again at CarMax due to the "honest approach, high level of professionalism, and genuine dedication to make a deal." Overall, CarMax in Athens, GA is praised for its large selection, hassle-free car buying experience, and exceptional customer service, making it a trusted destination for used car purchases.
Got online offer. Ended up being the same after taking in person to review. Was helped by Adarius, who was friendly and quick to get through the process of getting me a check.
November 2024
Very good service. I trust CarMax & have purchased two cars there because I trust that the car I buy has been checked thoroughly before being turned over to me.
November 2024
Patrick Noble was amazing from start to finish! I was nervous but he was so even keel and explained everything to me in detail. I left very happy selling my car to CarMax!
