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August 2024 by Hiram Childs
This was my first time to use Car Craft after the change in ownership.The staff is friendly and knowledgeable. They do quality work. Prices seem high but I'm not knowledgeable about comparisons. You want quality work that the shop stands behind - and they do. I'll definitely use them again.
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August 2024 by jessica bennett
Great customer service, and excellent work on my car.
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August 2024 by Brandon Bevis
Great and expedient service. They charged me the fee for examining my vehicle and told me they finished the work faster than expected so I owed nothing else. I was fully expecting to pay more and really appreciated their honesty.
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August 2024 by Tom Lane
Very positive visit with Car Craft of Athens. Courteous and knowledgeable.
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August 2024 by James Moore
Great service, very thorough.
Kept me informed the whole time
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August 2024 by Lynne Seymour
They were extremely friendly and helpful, and were as prompt as they could be with the repair.
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August 2024 by John Timmons
Always good service at Car Craft!
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August 2024 by Frank Bathurst
These guys are the best shop in Athens!
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August 2024 by Shelley Lawrence
Trust me, I have never gushed about the quality of service the way I'm about to gush about my experience with Car Craft of Athens, GA. (350 Hawthorne Avenue.) I'd had a very bad morning. My Chevy wouldn't start. Then it did start. Then the steering wheel symbol appeared with a large exclamation point next to it. So not good. Then my AC's cold air turned into very hot air. I was in for a bad day. To be totally transparent I checked with my A.I. source chatgpt. Together we tried to diagnose the issue, and determine if the Chevy was safe to drive. Chat said, maybe it isn't. I said, well I don't want to pay to have it towed. The Chevrolet dealership could not give me an appointment until 14 days from today. I saw 14 days of a costly car rental, 14 days of no progress on a repair, and a bill that would be in the five figures. Then online I found Car Craft. It had a 4.8 review rating. I called. Diana Smith answered and listened intently to my story of woe. In that Car Craft was close ,I decided to brave the trip over. I made it. I was greeted by Diana and her colleague Tanya Adams, and their boss - Kevin Thain. While their mechanic did a diagnostic, Diana and I talked about our childhoods in southern California. Then Tanya, who is a singer, reminisced about her trip to Graceland. Both Tanya and I are big Elvis Fans. The wait time seemed non-existent. Finally the verdict was in. I needed a new battery. In minutes it was installed. No more steering wheel symbol, and no more hot air! I was handed a bill I could not believe. Did these nice folks even charge me for their labor? And on top of that...I see a discount!!! And they gave me an ice cream bar!!! And I got to visit with their little fish named Carlos!!! Y'all might think I'm nuts, and in truth I probably am. But I'm not crazy when I tell you that I have discovered The.Place.To.Fix.Your.Car. I never met those folks before today. I am not paid to write any of this. I'm just passing along the easiest recommendation I've ever written. You'll thank me.
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August 2024 by Shari McDonald
I haven’t driven the car yet, but my friend said it ran like a dream. You are a five star with me simply because of your customer service. Thank you for working with my son and me in regard to the payment and also about working with us with the storage of my car. y’all went above and beyond and I so appreciate that! ❤️
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August 2024 by George Mindling
Our first service with Car Craft. They will be our service center. Price was spot on and the service was great, including the shuttle. Nice to have a shop I can trust.
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August 2024 by Bob Marett
Excellent fast service. THANKS.
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August 2024 by sim doster
Great, honest folks. Always feel welcomed and confident I'm being dealt with honestly.
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August 2024 by Javier Zamarron
Very bad service...I took my car at first time in the morning and they call me at the end of the day to just tell.me they will be doing the repair until next day . And gave a paper to sign that my breaks pads and retour disc
didn't work and thats why I took it... very expensive prices and would not recommend it.
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August 2024 by Tom Adams
Friendly professional service! Saved me over $1,000 compared to the local Honda dealership.
