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November 2023 by Antonio Clinkscales
Decent selection. Prices weren't too bad either.
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August 2023 by Steve Dozier
We were looking for a quality extra large recliner. I found two on the Athens Furniture page. I called and spoke to Jessica. She answered all my questions. We ended up ordering and am so glad we did! She kept me informed all the way thru delivery. We are so happy with our purchase. We will definitely contact Jessica for future furniture needs!!
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July 2023 by Bubba Lawrence
Bought a Mattress for my daughters apartment and got a great deal. Even set up a delivery date 4 weeks out
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July 2023 by michele baker
Very nice people working their but not many of them so it can be slow if someone is ahead of you buying. The pieces were got are beautiful and delivered same day. The drivers were wonderful!
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July 2023 by John Godwin
This is the best place to go for quality and affordable furniture in Athens! They will make sure you are satisfied and aren’t pushy about it, but helpful!
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May 2023 by Amber Johnson
I wish I'd found d this place long ago they are so kind we walked in circles and she was still ready to help no frustration.
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May 2023 by Ashley Lindstam
UPDATED: Manager reached out same day of 1* review and was able to get my couch delivered within an hour. Unfortunately the distributor still has not shipped my table but I am confident that manager will make sure table will be handled with care. Updating from 1* to 4* based on managers efforts.Original post: Awful customer experience. I bought a table and couch for delivery on Monday (a week after purchase). I was told it should arrive to them Tuesday or Friday and that I would get a call to schedule the delivery. I made it clear that I would only be in town that week and that I would need the items delivered. She said no problem and she could get them delivered sooner if needed. Fast forward to Saturday, I still haven’t gotten a call to schedule delivery. I call the store and was told that they do not delivery on Mondays (which was not clear when I bought the items requesting a delivery Monday). He said items are scheduled to arrive Monday or Tuesday and that they would deliver Tuesday since they don’t do deliveries Monday. I said okay, no problem. I called on Tuesday to check and see since no one called me to validate a time. She validated I was scheduled for delivery today (Tuesday) but didn’t see where they received the items in yet so wanted to check and call me back. I said no problem. She did call me back within 30 mins, which I appreciated. She then tells me that one of the two items are loaded on a trailer from the distributor and that they don’t do deliveries on Wednesdays but she would make an exception to have them delivery Wednesday after they get back from Atlanta. I said Thursday will be fine but no later than Thursday or I will not be back in town until June. She reassured me they WILL deliver Wednesday. I said okay, and I was very appreciative that they were going to go above and beyond after the frustration. HOWEVER, today is SATURDAY. No call no show on Wednesday. No call no show on Thursday. Tried to call on Thursday and no answer. Honestly having to keep calling for updates and getting bs information is just beyond frustrating. They have turned a distributor issue into their own issue by failing to communicate and provide bare minimum customer experience. Im not even mad that the items are running behind, that is out of their control. However, if something is running behind they should at least go out of their way to notify me and keep me updated.I am also in the market for two bedroom sets. I WILL NOT be purchasing them at Athens Furniture & Mattress.
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April 2023 by India Sims
Jeo/Geo was amazing. My family and I were greeted upon arrival and was quickly escorted to what we were looking for. I did express my budget and was I able to obtain a deal. Jeo’s knowledge and energetic customer service made my process extremely smooth. Most of their furniture is same as Ashley’s, which is a plus! My delivery was also on time. I will be returning, for future purchases. Please and ask for Jeo he’s your best go to guy!
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March 2023 by Sharail Clark
Geo was very friendly, helpful and down to earth. He help pick out a nice rug and gave his honest opinion. I will be back. Thanks Geo!
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February 2023 by Rebecca Campbell
Went to two furniture stores on this strip, the other only had one person working and though they must have seen us waiting for service for several minutes they skipped over us to help a couple that came in after us. THIS STORE though greeted us immediately, walked us through all our options, and gave us a great deal on our dining set and shipping. Jeovany was so nice and pleasant to work with. The sweet we for is sturdy and beautiful. The delivery was as scheduled and they were very careful with our purchase. Delivery guys were nice and professional.
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January 2023 by Doug Ray
Loved my experience here. I never once felt pressured for anything and they were super helpful. Plus!!! They delivered same day and the delivery guys did an awesome job! Highly recommend. FYI they have multiple finance options.
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October 2022 by Domonique Rittenbery
The best place to shop if you are looking to purchase new furniture! Very nice quality options for any budget. Be sure to ask for Shaleka, she will give you suggestions on different types and textures of furniture, she will make sure you are happy and satisfied...she will not sell you anything just because you want, she will break down pros & cons before completing your purchase. Home decor is one of Shaleka's top gifts!!!
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October 2022 by Shirley Laguines
Very friendly saleswoman who was very knowledgeable about their products. Good line of furniture. Worth a look if you are looking for furniture.
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October 2022 by Brown Sugar Shack
Let’s start with customer service, after visiting other local furniture stores with very poor customer service (No greeting, no assistance) We we’re pleased with Shaleka’s personality, she took time to show us options & didn’t rush us to make a purchase. Prices & Quality in my opinion is better than all stores I’ve visited so far. I have a unique dining room & found the perfect narrow table for my space. I will be back to order once I close on my home.
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September 2022 by Adina Harris
I'm given them a 5 stars because of Shaleka. I was a having some problems with my delivery and she call me back to see how see can solve this issue. Shaleka are a true asset for this company. She solve my problem. Thank you
