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August 2024 by ashe !!!
Miss Paula helped us buy our first bedroom set and we couldn’t be more happy with the service! She was very helpful, informative and pleasant. Highly recommend going here!
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August 2024 by Nicholas O'Brien
Jonathan Rushin is an excellent salesman and a real leader! He demonstrates the best customer service and made the process simple and easy. Ashley Furniture will work with you to ensure you get taken care of and a great deal!
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August 2024 by Judy T
The store was fine, the service was fine. We placed our order, was told it would be 3-4 weeks for delivery. We've had 4 additional weekly calls to delay our delivery. We've about had it with Ashleys at this point.
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August 2024 by Jordan Hickman
Jonathan didn’t hover and was very real with us about everything, even not having to purchase everything through them
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August 2024 by Desiree Del-Zio
If I could select zero stars I would. We purchased an apartment worth of furniture: bed, box spring, mattress, bedroom set, couch, chair, ottoman, accent table, coffee table, end tables, office desk, kitchen table and chairs; the whole thing! They were all too happy to take our money and make their commission. However, the bed set was delivered without a footboard so that could not be put together. The kitchen table was delivered with a chair that had four different sized legs so was uneven and couldn't be used, and the accent table had no knobs and couldn't be opened. That's bad enough but the first person told us the bed footboard would be delivered that day. After a major run around and five different stories, it was delivered four days later. They had to send a tech for the chair and accent table (after I sent pictures) to confirm they were broken and delivered unusable (I guess the pictures they made me send weren't enough). It's been weeks and we're still waiting.
If you're looking for poor customer service, broken furniture, and completely untrustworthy staff, visit Ashley in Athens. Otherwise run in the other direction. I will NEVER use them or any Ashley again and cannot in good conscience refer ANYONE to them. There's plenty of other options.
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August 2024 by Brianna Sanchez (Bri)
Quick, seamless, and friendly! Johnathan helped me with financing in-store and getting my furniture piece faster than I would have been able to with an online order.
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August 2024 by Emily Jacquez
BIGGEST MISTAKE OF MY LIFE CHOOSING THIS COMPANY!!!!
This is literally the most TRASH company!!! Zero stars if it’d let me. There was a problem with EVERY. SINGLE. piece of furniture delivered. The customer service was horrific and they just push you off on to someone else so no one gets anything done. If I could go back I would’ve never gone through Ashley to get my furniture. It took days to get some things fixed (like my bed for one) and some things are still not fixed. I wouldn’t give the headache Ashley furniture has given me to someone I hate. Save yourself and your time and don’t go to Ashley Furniture for furniture especially the Athens, GA one because they will ruin everything. Not enough words to express how much I hate this company now and how much I regret using them.
Also! As a young woman who lives alone I felt incredibly disrespected by the male technician who came to assess some of the furniture that was delivered broken. I did not catch his name but I would leave it here if I did. I had to say “sir I’m speaking to you” at one point because he would not acknowledge me when addressing him about an issue with the furniture he did not fix. He was in my home for almost two hours and half way fixed a broken chair and put up a shelf. So, now I know Ashley is not only a company of lazy and disrespectful people but a misogynistic one too.
Long story short I will not be using them to finish fixing the things they broke I will do it myself because lord knows it will only take forever and not get done right if I go by Ashley Furniture.
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July 2024 by Lindsey Robbins
The manager and Reggie did a fantastic job helping my family find a beautiful sectional and bedroom furniture set. They were very patient with us and extremely helpful. Highly recommend Ashley’s Furniture.
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July 2024 by Kriss Kirchgessner
Jonathan Rushin was helpful and not forceful.
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July 2024 by Anna Tyndell
My husband and I had a wonderful experience! We were looking for a bed frame and mattress, and we were able to find what we were looking for with ease. Bo Beard was absolutely amazing! He was extremely helpful and attentive. We have a baby and he was so sweet and helpful, he distracted him so we could try out mattress to figure out which one we liked. We will be returning when we need new furniture. Thank you Bo for making our experience absolutely wonderful!!
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July 2024 by Madison Epps
Had the best experience here at Ashley’s Furniture Store. They were so helpful in helping us find a few pieces for our lovely home. They know exactly how to make the experience fun and enjoyable. HIGHLY RECOMMEND going here for all your house hold needs!!!
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July 2024 by Kayla Brena
Jonathan was amazing! Very informative and direct about what he recommended without us feeling “sold” on products. Highly recommend coming to see him!
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July 2024 by Val Soukup
Customer service was excellent and shipping was prompt!
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July 2024 by Michelle Reinhart
My husband and I purchased new living room furniture today. We had the pleasure to have Bo Beard help us with our purchase. He helped us get just want we wanted. Bo was amazingly fast, we were in and out of the store in record time. We would shop with Bo anytime. Bo has to be the BEST in all of Ashley’s stores national wide!
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July 2024 by Frank Gagliano
Great deal on loveseat and couch. Nothing like buying new furniture. Great.
