Advance Auto Parts at 332 North Ave in Athens offers a wide range of automotive aftermarket products, including leading brands like FRAM, Carquest, and DieHard. The store provides free services such as battery testing, battery and wiper installation, engine code scanning, and battery/oil recycling. Customers can save money by signing up for the Speed Perks loyalty program, which earns points towards discounts on store items and gas at participating Shell stations. The reviews suggest that the store generally provides good customer service, with friendly and helpful staff who are knowledgeable about the products and services offered. One customer had a positive experience exchanging a faulty battery, with the manager quickly resolving the issue. Another customer has been a long-time customer, appreciating the store's ability to help with any needs. However, some customers have experienced issues with the store's inventory accuracy, both in-store and online. This has led to frustration when parts are not available as expected, especially for time-sensitive repairs. Overall, the store seems to provide a generally positive experience, but with room for improvement in inventory management and consistency of customer service.
Bought a battery at the North Avenue store.I was waited on by Axel. He was very professional, courteous and super nice. He installed the battery and was very knowledgeable of what he was doing. Awesome job!!
July 2024
My daddy took me here growing up. Now that he's gone, I still go here. They are always able to help if I ever need it, and the app makes it easy to use my vehicle and look up any part for it.
January 2024
Very knowledgeable staff and helpful as well prices seemed kind of high
