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February 2024 by Diane Cromer
No one has any knowledge of what they are selling. Can't get help for anything. And when you check out they stand there watching you try to pay with cash ( at a checkout that takes cash) and don't tell you it's not working. Train employees to work in the store please.
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December 2023 by Gregory Britton
I was disappointed because the very experience workers are gone. Then he to get to know someone else new. What happened to those loyal workers ?. They have been gone for four months or longer. Americus ga. Store.
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December 2023 by Lonnie Ritz
Same ol same never need an employee to find anything cuz it's obvious, love Lowe's!
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November 2023 by Melvin Moore
This is a man's Disney World! I love this place. I go here and can spend hours. The staff is friendly, and they're always helpful, and there is a product for any type of home improvement or repair you need to do.
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November 2023 by Jean Kersey (Zanekers)
Friendly employees. Lots of beautiful plants.Hakeem Brown was very understanding and made orderingwindows easy.
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October 2023 by Chris Parker
Lie after lie after lie. The most excuses I’ve ever gotten from one business. If you want something that’s not on the shelf good luck.
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September 2023 by Anna LeBlanc
I purchased a stove from lowes on 8/28/23. It was delivered with a bent bottom drawer. I let the store know and tried to have them switch out the drawer. That could not be done. I asked if they could pick up the stove and bring another one that was not damaged. They could not do that according to company policy. They would need to pick up the damaged stove and deliver another one several days later leaving us with no way to prepare food for several days. The driver came and decided to leave the stove and pick it up when they delivered the new one. Lowes later told me he did not have authority to do that. I asked them to pick up the stove and I did not want another one. The stove was picked up and then I received a call to let me know they were going to deliver another one. I went to lowes for a 3rd time. I found out that they would not deliver another one but they had already issued a refund in the form of a gift card. The associate informed me that they could not change that and the delivery company is responsible for the gift card. I paid cash! The delivery company could not switch out the stove but can issue gift cards on behalf of Lowes.
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September 2023 by Rob Wages
Clean store.just wish they had more people working.And I don't like having to che k my self out as a customer you should be talen care.of.not the other way around.
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August 2023 by Kitty Thomas
All Lowe's across the nation turn into a time warp, but this location is so bad, it's like hanging out in another dimension. You will not find anyone to help you with anything, whether it's a question in appliances or lumber, everyone is off in their own little world.
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August 2023 by BC Dirtwurx
As a contractor, the wait a majority of the time is too long to check out or if you need help loading material. The wood isles are always blocked with carts and other materials
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August 2023 by Ralph Garcia
I need help with tools. I was looking for a nail gun. I had three guys help out. Then, they looked all over till they found the one. Thank you.
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July 2023 by Jamie Still
I bought a mower and I purchased just the extended warranty. I bought the extended warranty to cover the machine after the manufacturer's warranty expired. A small issue came up one of the tires on the push mower broke. I took it in to get it repaired 3 weeks ago. I heard nothing back the first week.The second week I had to go up there myself to see what was going on and found out that the machine had been returned and the wheel not fixed, all they did was change the oil. And that was something that I did. I had just done that at the beginning of spring.So I speak to the guy over receiving and he asked me to give him over the weekend so I agree. He was supposed to call me on Tuesday and I heard nothing so today (Wednesday) I called up there and found out that the company that they do the repairs through does not even work on my machine!So my first question is why did you offer an extended warranty on something that wasn't going to be covered?The second question is why did they work on something that they don't work on?And my third is why did they not refund my extended warranty since they did not honor it they kept the money and told me to bug off.I've been doing business with Lowe's for 25 plus years and have never had a situation like this where they will not honor something that they sold to a customer.I'll drive for 45 minutes to go to Home Depot from now on rather than my usual 10 minute drive to Lowe's, they just lost a customer for life . The store is managed by incompetence. Don't waste your time or your money with this store.Answer to your reply:Doing it in the future kinda keeps you get away with NOT HELPING me now, doesn't it?Y'all just lost a LOYAL, LIFETIME customer. Over what?? A $14 part!?
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July 2023 by JUD BRYARS
As usual had no problem finding someone to help me with the things I needed. , didn't have a few items this time but usually they do have everything I need .
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July 2023 by Richard “Rick” Sherrill
I prefer home depot because they carry Milwaukee tools. But it's alright
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May 2023 by mike williams
It's Lowes, wandering drones, if you need something above diy not the place.
