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August 2023 by Janet LeBarnes
NONOCUSTOMER SERVICE AFTER YOU PURCHASE A VEICHLE.The stars are for DawnPurchased a vechile here.Our sales person Dawn was awesome.The engine light came on so stopped hoping they could put on the computer , knew they would have to schedule appointment. But at least would know if ok to drive until.The answer was NO. Only take 10-15 minutes. NO do not have time maybe get you in next week.Really you sell a car bu t not willing t o help after .
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August 2022 by Roy Guerrero
They had previously worked on the ac in my wife’s car not even a year ago. Bill was around $1200. Which is understandable. Well her ac went out again so I told her to take it back. I called and set the appointment and told them what was wrong. She dropped the car off around 9/10am. I spoke to a woman who seem to care less and wasn’t not pleasant to talk to to say the least. Didn’t hear anything back from them so I called around 4:30 to see what the issue was. All it was needing was the belt. They informed me the part didn’t arrive yet. I called auto zone which is less than 5 miles away and they had one ready. Like you can’t swing by and pick up a part when you take lunch??? So I told the lady we didn’t live in Americus and my wife would need the car to get back home as her and the kids were sitting at her grandmothers. She said “Ok… Well tell her to come pick it up in thirty mins. And if you don’t hear from us by Wednesday then call us back to see if we have the part.” Then hung up before I could anything. It only got worse when my wife arrived to pick her car up. She walked in and the lady behind the counter just held out her keys…dangling and didn’t say a word. Not a sry we didnt have the part or thank you for dropping it off…anything!! Then this afternoon when I got home I noticed something swinging from the bottom of her car. As shown in the pictures. I will be making a trip up there in the morning to get to the bottom of this piss poor all around place. Would not recommend to my worse enemy!!!
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July 2021 by S.L. Johnson
I asked for a tune up and an oil change then got a call later stating the computer tested I also needed an 02 sensor which I agreed for them to go ahead and put it on not knowing I was charged for the computer test I didn't ask for my bill was already over 500 dollars then and now looking at my bill I can't understand why the labor was 400.00 and the parts 187.00 this is too outstanding. I really needed my daughter car fixed but didn't know it would be take this much to do it. I think I should be reimbursed for the computer testing cause it seems like something to make my bill much higher and I thought the filter was also included in the with the tune up which was also later called and added to the bill. Next time I will ask the price before I get any work done. Needing to find a mechanic who won't tear my head off.
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March 2021 by Kimberly Thomas
Truly the best car buying experience I have ever had. Dawn and her team are wonderful people. No hassle or pressure and answered all our questions. We purchased a 2016 GMC Sierra Denali for an excellent price. We had 2 pre-approvals for financing before we started car shopping and we shared that with Dawn. She told us she was sure her lendercould get us a better rate and she was right . I got off work late and Dawn stayed late to make sure we got the deal done. Her personality is infectious! We will definitely Truly the best car buying experience I have ever had. Dawn and her team are wonderful people. No hassle or pressure and answered all our questions. We purchased a 2016 GMC Sierra Denali for an excellent price. We had 2 pre-approvals for financing before we started car shopping and we shared that with Dawn. She told us she was sure her lendercould get us a better rate and she was right . I got off work late and Dawn stayed late to make sure we got the deal done. Her personality is infectious! We will definitely always check at Custom Performance Auto first for all future purchases. check at Custom Performance Auto first for all future purchases.
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January 2021 by Stacy johnson
I asked for a tune up and an oil change then got a call later stating the computer tested I also needed an 02 sensor which I agreed for them to go ahead and put it on not knowing I was charged for the computer test I didn't ask for my bill was already over 500 dollars then and now looking at my bill I can't understand why the labor was 400.00 and the parts 187.00 this is too outstanding. I really needed my daughter car fixed but didn't know it would be take this much to do it. I think I should be reimbursed for the computer testing cause it seems like something to make my bill much higher and I thought the filter was also included in the with the tune up which was also later called and added to the bill. Next time I will ask the price before I get any work done. Needing to find a mechanic who won't year my head off.
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February 2020 by Hew Lipscomb
I have never been in this place and don't even know where you are. Have no clue why I am getting a review request.
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December 2019 by Andrew Owens
Friendly Service Fast and Professional
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July 2019 by King Merritt
Dawn justice I just want to say thank you for everything that you made possible for me with purchasing my new vehicle. I refer anybody that's looking to buy a car to coming to custom performance they will do whatever it takes to get you in the vehicle you want all in a friendly way. She didn't force sell or pressure me to buy anything she made me feel at ease. Thank You again Dawn Justice business with your company in the near future..
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April 2019 by Matieal Aycock
Good people
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March 2019 by mrkillerman .
Renae is a very good car saleswoman. She will work with you to get payments that you can afford. She takes care of everything. I do recommend Renae, but do your research and know how much you want to pay before going there.
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February 2019 by Ryan Cirone
Every part of the buying experience was awesome! I have bought a good number of cars through my life, and four of them being cash buys (including this one). Dawn with Custom Performance was the best experience out of all of them! Thanks to Dawn I was able to get my toy, one of my dream cars...a Porsche Boxster!!! I highly recommend doing business with this place...plus they have a full service repair/work shop right next door!
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January 2019 by Lauren Gray Yarbrough
I stopped by here not as a shopper but on business and Renee was very friendly and helpful.
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October 2017 by Richard Zipperer
High Performance Modifications Expertd
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February 2017 by Sherita Crimes
I love the friendly staff and customer service! Really nice people!
