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August 2024 by Judy Bryson
A J listened to me about my issues and promptly addressed the problem
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August 2024 by Jimmy Edwards
Overall so far very happy with the used Altima I bought and very reasonably priced. One thing I wasn't happy about was when doing paperwork they put extended warranty without asking. $2000 more for 2 years. I never take those. No way is worth it unless was good for as long as you had the car. If you had to spend $2000 in 2 years, the car is no good anyway. They seem to not like it when you tell them to take it off. They need to ask before just sticking it on there!
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August 2024 by Laurie Frazier
GREAT personal service!!
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August 2024 by Rodger Wille
From my first contact with the dealership via phone, until completion of the sale and driving off the lot, I was treated in a fair and friendly manner. Our Sale Associate, Matthew Armour, was incredible friendly, helpful, and knowledgeable. He was willing to allow us to view and drive several models without any pressure. I especially appreciated the opportunity to take test drives without the dealership forcing our sales associated to ride with us, allowing us to speak freely during the ride and contemplate the purchase. Upon selecting the vehicle we wanted to purchase, negotiations were quick and fair, and the time it took to complete the purchase was fast and easy. I am not a fan of the car purchasing process due to previous experiences over the years, but the entire Hayes team made this a phenomenal, and even enjoyable, process. I look forward to making our next purchase from Matthew and Hayes in the future. Thank you!
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August 2024 by Teresa Conard
They take great care of you. Super nice staff and very very clean.
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August 2024 by chris solomon
Hayes Chevrolet Buick GMC of Baldwin was a breath of fresh air when it comes to car dealerships.. Andrew our salesperson was a pleasure to work with. The whole team made our car purchase simple and haggle free.. If I was to purchase another car it Hayes will be my first choice in the metro area
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August 2024 by Lue Anne Ash
My husband and I got our oil changed and tires rotated they got it done quickly no problems.
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August 2024 by Todd Nunnally
Hayes Chevrolet has been servicing my vehicles for over 10 years. They are exceptional!!
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August 2024 by Butch Smith
My Sierra had a recall and I was also having some issues with the radio/infotainment system. AJ took care of everything and called to let me know my truck was ready. He also took time to help me add my phone contacts to my truck.
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August 2024 by Kevin Messmer
Prompt and professional service...!
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July 2024 by Tracey Young
I have had my Buick Envista now for almost 3 months and I'm loving it! Although, this car was super difficult to find because of the demand of the car--nothing to do with Hayes Buick,but its panning out to be worth the wait. I bought this vehicle from one the best, honest ,and delightful sales associate by the name of Josh. Josh was very patient with me throughout the entire process, and he wasn't one of those pushy, rude salesman. In addition, I had another great experience with the service manager at Hayes, and he was also great. I guess the biggest take away with my experience is that I felt like Hayes Buick really cared about me, and that means so much because my experiences with many of the dealerships in my home state was very disappointing. Thank you Josh and Hayes Buick for an awesome experience!
Tracey
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July 2024 by Lynn Deaven
Work was completed in a timely manner and correctly.
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July 2024 by Shannon Whitney
Best dealership around for service and parts. Great pricing and everyone is always friendly and helpful. Excellent customer care.
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July 2024 by Heidi Dotson
It did take longer than I thought but everyone was nice and the waiting room was very comfortable.
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July 2024 by Lisa Wiles
Alex in service goes above and beyond to help. All of service has always been very helpful and tried to help with issues as they rise, though there have only been a few over the years.... I have taken several vehicles there for almost 20 years.
