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April 2024 by Alex
Nicest people and spot on fast service.
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April 2024 by Shera Darlington
This is the worst Wendy's I've ever been to! The order taker (employee) that was taking orders in the drive-thru window up front is extremely rude, has terrible customer service skills and doesn't enter the orders correctly into the system. Not only did she not put our entire order into the computer incorrect, but the food we did receive was discussing. The fries in my baconator fries were cold, the cheese on them was old, the cheese on the Jr Burger was melted and hard(old), Bacon was on a double stack, the lettuce was wilted (old) in the salad, the chicken was not on the side as I asked it to be and when I went inside to correct our order, another 2 customers had the same issue with the same employee. One customer said this was her 4th bad experience with the same employee and this time will be her 3rd time calling about the employee but nothing has been done as she is still employed at this restaurant establishment. The employees would not give another customer her receipt or give the customer the employees name so she could call customer service on her as well. The employee even started to yell and cuss at the customer because she was calling customer service on her. The employee was really really out of line as there were children in the lobby when they were arguing and cursing at each other like teenagers. I didn't even correct my food as the argument startled & scared me. They may have even gotten into a physical altercation due to the way the employee was acting and speaking to the customer. I'm not sure as I walked out and will never return to that Wendy's ever again.That employee needs to be fired!
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April 2024 by Jack Barnes
Great staff attitude and personalities when going through the drive through - food was super fresh and HOT!
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April 2024 by nicholas witt
Long wait at drive thru, even when slow. Staff wasn't too friendly but food was fresh.
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March 2024 by Bob Burmeister
The staff is always pleasant and helpful and the place is clean.
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March 2024 by Dexx Wayne
Very rude in drive thru. And you get to sit down on your phone why are you so angry it can't be that hard.!
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March 2024 by Sharon Stewart
We went to Wendy's on Mansell at 7:20 pm on Saturday night and the doors were locked. You could go thru the drive thru but couldn't dine in. There were people in there eating but they must have gone in earlier. What's going on??
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February 2024 by LION Black
Usually late nights can mean poor service and the quality of food that you receive goes down but not at this Wendy's. Got my order correct, friendly service and was accurate hot and fast.
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February 2024 by FREDA WITHERSPOON
I give it a three because they screwed up my burger I wanted ketchup pickles lettuce only and they gave me two pieces of cheese no ketchup and no pickles ? it was hot but I only ordered one thing so you think they could get it right ? order to drive through so couldn't take it back and dairy intolerant ?
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February 2024 by Sasha Victoria Dunn
Really cool self order kiosk, friendly service, and yummy fries.However, the rest room was nasty and there were finger prints on the kiosk.Additionally there was a seemingly deranged customer that everybody else just seemed to ignore.
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February 2024 by Warner Smith
Fast food service always needs work.
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February 2024 by Sadaf K.
Friendly and fresh food!
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February 2024 by RealityCheck Gaming
These insufferable lazy clowns don't even have their doors open at 10:21 in the morning. I get fast food places loooove to close their doors at like 8:00 at night because COVID gave everyone an excuse to be lazy, but that's ridiculous. On top of that, an employee saw me try both doors and he laughed and did a dance at me. Disgraceful and disrespectful. Guess I know why you work at a Wendy's. Never coming back and that dude should be fired, white guy on shift Wednesday Jan 31 at like 10:19 am. He was coming from the bathroom I think.
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February 2024 by Cory Maddox
Asked for burger to have no pickle / tomato....was not
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January 2024 by Tsigonathan Zergandler (Tsige and Jonny)
Got the Cobb salad. Lettuce was rusted and the chicken was just gross. Like it was freezer burned or overcooked or left out after cooking. It was rubbery and the color was wrong. It might have been a fresh made salad, but the ingredients were not fresh at all.
