-
May 2024 by The hard Truth
So you can only get change from twell Fargo if you have an I.D. AND Bank with them it's a stupid new rule. Closing my account at least st Delta. If you forget your stuff, you can put in your info, and it shows you. Terrible customer service also. Went to Target to get some 5's and 10's no I.d. needed closing my account tomorrow
-
April 2024 by Daniel Lauw
Terrible customer service. This branch denied to help because it was close to closing time. I came 15 min before closing. I was told to wait. I waited for about 7-10 min. By the time they could help, they told me to make an appointment at another day. I bank with Truist but was NEVER denied a service.
-
January 2024 by Ruchita Mardikar
Not sure about rest of the staff but banker named Reena Patel called to reschedule my appointment. She wanted to set as per her timing and not mine. I politely thanked her and her answer was ahha... No words of gratitude. Extremely rude she is. I don't understand why such arrogant people get hired. Because of such people the Bank's name is going down.
-
November 2023 by TK B
I bought my teenagers in to set up a new account. Wow! Banker Washburn was as sweet as apple pie. She took us in with no appt and we talked and laughed while she set up both accounts. She remained professional while being the kindest person I think I've ever met. Truly a lovely lady and great experience.
-
July 2023 by Pia Maheras
Is this location closing? Drive thru shutdown and inside one teller working and many people waiting.
-
July 2023 by Pia
Is this location closing? Drive thru shutdown and inside one teller working and many people waiting.
-
February 2023 by Moonasia Turnbow
Everytime I come to this branch it’s the same lady with the nasty attitude. It is always a displeasure with this women .She really had a attitude because the deposit wasn’t exact and she had to give change! Is this not a bank?
-
January 2023 by Hannah Keith
This is the new location on North Point Parkway. The drive thru is no longer available.
-
October 2022 by Rushy Reddy
Great customer service!
-
April 2022 by David Smith
Terrible customer service at this location.
-
September 2021 by Alice Hai
We came here with a list of questions and updates needed to be made on our accounts. Banker Reene patiently answered each and all of them in a professional manner. The fact that our oppointment was tight to the bank's closing time didn't prevent her from going through details of the bank's services in depth and width. She sent us off with some lollies pops for our kids that cheer up their drive back home after a long wait for parents at the bank. Keep up the good work Reene and all the best for the coming baby!
-
September 2021 by Kelly Powers
They are super helpful and kind at this location. The only frustrating thing is that it seems every time I come to deposit, their ATMs are not accepting deposits which means I have to go inside. This can sometimes be inconvenient but the staff is always willing to help and they work fast.
-
February 2021 by Valerie Jones
I had Angela Mashburn help me and she was absolutely wonderful and explained everything to me in great detail. I appreciate her customer service and attention to detail
-
June 2019 by Sergiu Brinza
The clerk is very unprofessional, I asked a simple thing to cash a check and deposit the cash so that I can have all the funds available immediately, instead she deposited it directly placing a hold on the funds! How many high schools does it take you to know how to cash a check and not be so stupid when a customer asks you? Considering switching to a better bank!
-
August 2018 by Jensen Ackles
The clerk is very unprofessional, I asked a simple thing to cash a check and deposit the cash so that I can have all the funds available immediately, instead she deposited it directly placing a hold on the funds! How many high schools does it take you to know how to cash a check and not be so stupid when a customer asks you? Considering switching to a better bank!
