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November 2025 by Ivan
I went to return the router because I canceled my business internet service due to poor service. After waiting for over an hour, the person who assisted me told me that he was not authorized to accept these devices and that I had to go to a corporate office, which is obviously closed on Saturdays. Once again, I can confirm Verizon's poor service.
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October 2025 by Hannah Halverson
One of my best experiences upgrading my iPhone! Customer service was prompt, very enjoyable, informational and easy!
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October 2025 by Kellie Eavey
Nai was so beyond helpful with my new phone today! Especially with having a toddler with me, he made a smooth transition and was very patient and soft spoken! Highly recommend seeing him!
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September 2025 by Albert Rivenburgh
No stock, but great people
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August 2025 by Tarun Anandanpillai
It was not a typical situation/circumstances through which we started a new postpaid account with people from different states joining the account. Tron really helped with different challenges along the way from getting us started with the account creation, porting our numbers from different carriers into the account and even cleaning up the mess caused by Verizon’s customer service.
Tron really knows his stuff and I would place my utmost trust in tron with any of my problems be in small or big.
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August 2025 by Varadan Anandanpillai
I would like to share my good experience in store, where Tron helped me and our family to switch our family plan from prepaid to postpaid and patiently helped in porting the numbers to the new phones we got as a result of the switch.
Tron really went above and beyond his work duty and responsibility to make it make the switch and make it all smooth process and tremendously help us right, which which could be very stressful otherwise. Big thank you to him, and I would recommend the store and especially Tron for anyone trying to do any work Verizon. Thank you.
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August 2025 by Ana Hayes
Great store and great service. I want to thank everyone at this store and especially Tron for going above and beyond to help me transfer my phone and internet to Verizon and finding the best solution. Great group of people working here.
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August 2025 by nathaly alferez
Tron was super helpful and professional!!
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July 2025 by Maddie McClure (Aqua Lily)
I walked in July 2nd as my phone died that morning. Jesse was very friendly and helped me upgrade my Note 20 up to a S25 Ultra. Very helpful and answered all my questions. I really appreciate the atmosphere as I was stressed and he helped ease my worries on the new phone.
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July 2025 by rebecca croucher
Its Monday July 7, there's one employee on-site. I ask if there's a waiting list, there's not. I sit there for 20 mins and finally interrupt and say how long do I have to wait to return a mifi. The guy smugly says you already paid for
That, you should call customer service. Waste of my time Verizon and you could have asked me when I arrived what I needed.
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June 2025 by Amisha Flemming
Devonte was well knowledgeable about upgrades, deals, and process. He was multi-tasking to make sure my visit ran smoothly and efficiently. If you want to upgrade your phone or having issues go and check him out!
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June 2025 by John Murray
Store clerk was professional and helpful!
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June 2025 by Brendan Shine
Devonte is awesome, he’ll get you sorted out.
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May 2025 by Logan Peters
Upgraded my iPhone at the windward location today. Being a holiday up arrival, Devonte had a store full of people. He acknowledged everyone as they walked in asked how he could fulfill our needs. He then walked everyone in the store through what we all needed not only politely but efficiently. This man is the epitome of customer service. Polite, put together and knowledgeable about the products. Verizon has a corporate office up the road and I would not be surprised and Verizon would be blessed to see him in an executive position over there soon. Thanks Devonte!
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May 2025 by Dennis Mcnulty
The SalesPerson was incredible!!!!
