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March 2024 by mustafa abdullaht
Bad customer service. This UPS store didn't take post office mail this is the first time it happened in 5 years.
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December 2023 by shravan kumar
Worst behavior by the employees, particularly the old lady does not respect the customer. I suggest not to go to this store
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December 2023 by J Harbin
Their service is always superb. Their location is nearby. The owner is delightful.
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October 2023 by Mahesh Kommu
Staff is very good and kind. I’m always happy with their support.
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October 2023 by Paw Paw
While I've never purchased anything here since I keep my own shipping supplies, I use them often to drop off Amazon returns and pre-paid/boxed UPS shipments. Despite this, the guys are always friendly and helpful. I was in there a couple days ago and we were joking about the old terrible ownership/staff about 10 years ago and the guy who worked there that was always barefoot and supposedly brought his pig to work LOL glad these guys are running the store now...top notch service!
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July 2023 by Amy Zopp
This is the best UPS store. I was in every week for almost a year as we worked through a mountain of paperwork associated with the adoption of our daughter. Every bit of paperwork and shipping was exceptional and the customer service was outstanding. The whole team was great and easy to work with. Nishan knew me by name, checked up on our progress, and even had a sweet gift for my daughter when she came home. I was so sad when we had to move away…it felt like losing a friend and a piece of my daughter’s story. Great little store and fantastic people.
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June 2023 by Vicky Mizell Headrick
Staffed with not so user friendly people. Plus, very expensive. ?
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May 2023 by Serge V.
I have repeatedly experienced poor customer service at this particular UPS Store, characterized by an unfriendly and seemingly irritated staff. This unpleasant atmosphere was not a one-off incident, but rather, a recurring theme on three or four occasions that I've used their services. This was starkly contrasted by the professionalism I've encountered at other nearby service providers, such as FedEx and PackMail.Each visit to this UPS Store has been an uncomfortable experience, leading me to avoid their services whenever possible.As it stands, I cannot recommend The UPS Store due to these recurring issues.
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May 2023 by C P
Worst service ever!!!They forced me to buy a bag to return my amazon box. I was ok with it but then box was not fitting into the bag and bag go little torn. They did not except my parcel and charged me for bag that they suggested to purchase. What a cheap guy was he.05/17/236:15 PM
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April 2023 by Drew “Swarmso” Tallent
Had a great experience today, the brown kid with the puffy hair was extremely helpful and kind even when I didn’t really understand how to do my returns. I will definitely be coming back for future shipments and I highly suggest other people come here too.
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April 2023 by Karthick
This is the worst UPS store i have ever been . Who charges 2 $ for 2 feet of tape packing . I had couple of packages from Amazon returns one I forget to tape . Always been to other UPS store they do tape free of cost .This store is irrational.either wanted to buy a new tape or the guy over the counter is rude and wants 2 $ for single tape of hardly 2 feet . No wonder I see the poor rating for this place . Please stay away ..Forget to mention service is pathetic!
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March 2023 by Ben Horton
Love using this UPS. I’m in there every week. Owner and Staff know their stuff when it comes to shipping and they are always willing to help.If there is a line they do everything they can to make it go as fast as possible. People who complain about lines need to avoid peak times and will have a faster experience.
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March 2023 by cristy fernandez
This is the best UPS store in the area! Great customer service and reliable! The owner and staff are friendly and always helpful.
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February 2023 by Toby B.
I regularly go to this UPS store and it is every time an awesome experience; they are super friendly, fast and very knowledgeable. I was just there today to get a document notarized and will go there again in the future - highly recommended this UPS store
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February 2023 by Tran Hao Nam
Don't go to this location if you want to have a good service. The manager at this location always tries to make you pay for the extra box not required for your return package. He shows attitude when you told hin you don't need a box for your return package.
