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November 2019 by Michelle C.
Worst bank ever........ They have burned me twice on overdraft fees. They have a rigged system that puts a hold on funds in your savings which prevents you from being able to make the transfer resulting in an overdraft fee. After this has happened twice with no help from customer service and ruse behavior from supervisors I will close my account. I have been a customer for 15 years and VERY DISAPPOINTED.
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November 2018 by Ebony S.
Ok the staff is extremely rude here and they always open the drive through late. Today while In The drive through I was talking to a banker who was moving her hand in a way as to say hurry up. I can't believe they hire people like this.
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June 2016 by Michael S.
In my opinion, Suntrust Bank rates as one of the least customer friendly banks around. Very hard to do business with. I would highly recommend you seek a credit union for your banking needs. Banks, and this one in particular only look out for themselves. They smile and say niceties all the while taking advantage of you.
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December 2010 by Matt T.
Im going to give you three stars, cause unlike Bank of America, you remember my name and never give me trouble (see past BOA post) . However, it seems that when I have to deposit money here, or pay my car payment, the rest of Alpharetta decides that its a great time to do it as well, and we swamp the teller. Otherwise, this is a solid place to bank, and Ill keep this account open for a while Im sure.
