-
February 2024 by J C
Late, late, late. Don't bother making an appointment because you'll be seen 30 minutes or more after it, just like a walk-in.
-
February 2024 by Cameron Barnett
Rico M. was absolutely amazing!! I feel scared when I have blood taken but he made the process so easy and make me really comfortable. I would highly recommend this location. :)
-
January 2024 by S S
I came in to lab testing as a cash paying customer with no insurance. The staff made me pay for all my testing first in full before they even drew blood. I am now getting billed by Quest for all the test I’ve already paid for DESPITE literally showing them a receipt where I already paid. No one at this location will help me. Quest is a fraud company
-
January 2024 by Tammy Woyce
Easy, efficient, and professional. The employees make you feel comfortable and not like you are an inconvenience.I’m a hard draw and they get me every time without poking and prodding. This experience can be scary, but they do a great job of putting you at ease and getting you in and out. I did make my appointment on line and waited no more that 5 minutes.
-
January 2024 by Pratheep Raj
Employees are so rude - especially the receptionist and they are so so late in calling u in even if ur appointment time s past! they don’t respect ppl coming in - pls don’t visit this location ????
-
January 2024 by Lesli R.
I'm a health care provider. I came to this location JUST to drop off a patient's specimen. I stood at the window and waited for 25 minutes before someone even came to the waiting room window or door. There was a waiting room full of people. When the male finally came up front to make a copy, he told me I'd have to wait. DO NOT COME TO THIS LOCATION unless you have alllll day.
-
January 2024 by Carol Gelman
Rico went above and beyond to help us out today, we had the wrong forms and he helped sort it out and made sure we could come back immediately. He did a great job drawing blood-thank u Rico!
-
January 2024 by Kay Malcolm
Had an excellent experience. In and out in less than 10 minutes for my appointment. I went in for a basic CBC panel. Terrified of needles and I have small veins. Rico M was kind and patient. Didn’t hurt at all. This will be my new place from now on.
-
January 2024 by Hiba Falahat
My recent blood draw experience at Quest Diagnostics was far from satisfactory. Despite having a clearly visible vein, the technician’s needle insertion caused unnecessary pain, resulting in a blown vein. The aftermath includes ongoing discomfort, bruising, and swelling, evident even on the second and fourth days post-procedure.I’ve attached photos to illustrate the extent of the bruising and swelling caused by the procedure. My primary concern is the uncertainty surrounding the healing process and the potential for further complications.This experience has left me questioning the procedures in place at Quest Diagnostics and the level of attention given to patient comfort. I hope my feedback, along with the visual representation, prompts a thorough review and improvement of blood draw procedures at Quest Diagnostics.
-
December 2023 by Lynette S-C
UPDATE: Had to go back. Rating change: 5 stars to one. Good grief. ZERO help with dropping a jug. Blank stares. Rudeness. Had to just leave it on the desk. No results, no call. NEVER again with this place.Rico is great, that doesn't change but one righteous man can't save this useless bunch.Wow! I walked right in after waiting for a minute or two (had appt), was met by the very calm and professional Rico, and was out just a few minutes later! Rico’s my guy! A complete pro, he administered an easy, gentle stick, was fast, and had such a peaceful presence that I immediately released my usual high anxiety state of being-at-the-lab. Great experience. Thank you, Rico.
-
December 2023 by Convenience and Practicality
I've been here twice and both times there was no receptionist. I wait forever and when I ask them for a very common lab (h pylori - both times) they act so confused like they don't know what to do. Ugh. Walked out the 2nd time.
-
November 2023 by Lucas Pessoa
I had good experience on my three visits here in the past two weeks. The staff were courteous and to the point. I scheduled an appointment on the website I arrived at the appointment time and was seen about 15 minutes later. I had to do two unscheduled exams on later days, I arrived in the morning and selected the walk in option and was seen about 15 minutes later as well.
-
November 2023 by Jacqueline Galvez
I understand people can get frustrated with wait time, but these people at this location are awesome. They are patient and kind and willing to help however they can. Very very pleased with the customer service here compared to other locations
-
October 2023 by Rajath
Worst place ever. Do not book an appointment here for heaven sake. Waste of time. If you appointment is at 12pm they’ll end up calling you at 3pm. People are irresponsible and no one knows what job they are doing
-
September 2023 by Amanda Shelton
How messed up is this. So I’m here early for my appt. No one is in here. 7 mins later there are 4 people here. They start calling back the people who have times before mine. But I’ve been sitting here for 7 mins with no one here so I could have lied about having an appt and just said I was a walk in and would have been seen before these several people that came in after me.
