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October 2020 by Margie Boles
David and Terri were great from the very beginning. If and when I had questions they addressed them immediately and made my experience very easy and smooth. They were honest and the information they provided was on point!
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October 2020 by Jared Finklestein
Attempted a refinance with David Brown at Performance Lending over the course of a month. Aside from an initial response, I was constantly chasing him up for answers and progress on my loan estimate which ultimately never eventuated. Even when I left a message with reception for any loan agent to get back to me, there was no response whatsoever. I got the sense that my money was just not good enough for them to make an effort. There are so many players in this market, I'm sure another lender can be found that gives at least a modicum of customer service.
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December 2019 by Maja James
David Brown and Terri Artis were singlehandedly the most efficient, caring and focused people you could ever work through. David would not stop until he got me the lowest rate possible and did everything he could to make sure I was taken care of, even if it took him more time. I ran into an issue the day that I was to close that could have affected my ability to close, but Terri passionately worked to resolve my issue. And she did! Her committed and "bull-dogged" approach proved to be very helpful when I was lost and confused. And, they saved me SO much money on my monthly mortgage. I would unequivocally recommend this team to anyone looking to buy or refinance. Thanks so much!
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October 2019 by Dana Mixon
Acquiring a refinance with Performance Lending has been the easiest and quickest mortgage process that we have EVER experienced. We were informed of the process during each phase of the process. Thank you for making this experience painless.
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September 2019 by Joseph Scott
Performance Lending provide excellent, quality service during my recent refinance on my home. David L Brown did a great job. I found him to be very knowledgeable, eager to answer questions and as with all refinancing work through issues that pop up with a great professionalism. His assistant Terri was great to work with in collecting documents and helping me with uploading them. I highly recommend their services. They truly provided 5 Star Service.
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September 2019 by Mary Anne K
Best experience I’ve had with a mortgage lender in 20+ years. Usually a highly stressful process, with unexpected and often unpleasant twists and turns, with David and Terri, my FHA streamline refinance was exactly what I was led to believe it would be from the beginning. Actually, the numbers were even a bit better than expected, and we closed ahead of schedule. Researched 3-4 other service providers through the decision-making process, and Performance was the clear winner start to finish.
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September 2019 by Nia Handy
I've had the best experience with David Brown and Terri. I had a very stressful close on my home a year ago. So this FHA streamline refinance was a breeze, and refreshing in comparison! No surprises, and the best customer services experience I've ever had! David provided numbers that were dead on all the way up to closing with my new lender.
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September 2019 by Ken Gray
David Brown was my loan officer and did an excellent job in satisfying all my needs. Its important to me that a person listens to what I'm requesting in this process and he delivered on all counts. David is knowledgeable and very patient and answered all my questions as well as kept his line open for any questions I may have during the process. Thanks again David!
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September 2019 by Dolores Lee
From the first conversation with David Brown, I detected a genuine desire to personally assist us & give us the most advantageous & honest financial assessment. He made no promises he did not keep.
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September 2019 by harmony20001
The refinance process was super simple with them. Their process is fully automated. They keep me updated on everything. Great customer service. Thank you so much David and Terri.
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September 2019 by Tonya M P.
Dave and Terri made my refi experience super easy.
