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September 2023 by Cathy B.
Went there on my way home from work. Because I had a nail in my tire. when I got there no one was at the counter. I guess the service manager came out and took one look at me and decided to treat me like a dumb female. he told me my tire was shot and could not fix the tire. that it was on the fire wall and I needed to buy a brand new tire. I guess he thought he could take advantage of me. Btw my car has Less than 10,000 miles on it. Lol not knowing my ex husband and I owned a GoodYear for over 20 years.
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September 2023 by Andrea T
This place is run by very kind people. My cat just happened to stall right in front of their shop. I coasted slightly into their drive and they cameOut and helped me push it up a steep spot in the driveway and out of harms way. Would not take a tip and were sooooo helpful and kind.
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July 2023 by Xiaoying Lu
Stay away!!! $239.00 trie warranty ..Horrible , misleading , and dishonest all on one .I had to call another mr tire to get them to call this store and tell them a customer was calling and to answer the phone, not good.I got tires from here 7-19-21 and paid extra for warranty and road side hazards . I got damage to one tire 7-17 23 that made the tire not repairable according to the dealer and them , I got the tires here and paid for warranty so deal with them.$239.00 for a tire to be replaced under “warranty” .To make sure this is right( and knowing it was not ), I called discount tire, Costco , mavis tire , tires plus , and even (2) other mr tires , and they all said I was way over charged and all said the most I should have paid is under $50.00, even their own store.Adding insult to injured they can’t even fill up the tire evenly to match the others . I just left the dealership , and the only tire that is not matching is my new one . Go figureWhen asked to explain the charges the manager said , if I replaced the tire for free how would I make money and stay on business.Over charging is not a way to stay in business either, not doing the right thing is bad business.Being misleading is not a good business practice, either.Stay away !!
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July 2023 by Edward T
This place was great. Kevin was so kind and helpful when I called. When I showed up Kevin welcomed me and answered all my questions. This place is amazing. I will always tell people this is the place to go.
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June 2023 by Garrison S
Went in to get new tires installed, since another place wouldn't do it as I chose to get larger than OE spec. They were very helpful and consulted me in my choice, and I decided to get them installed. Within less than 2 hours, they finished installing the tires and performing an alignment! Very good customer service and very friendly people.
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June 2023 by Genita Wilkinson
Great job Fellaz. I ways happy with the service. Thank you Devin & Kyle for taking excellent care of us!!?
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June 2023 by Sundeep Nadendla
I went to Mr.Tire today to fix a tire that had a nail in it. They took care of the repair super fast(<30 mins) and the price was also very reasonable. Friendly & Knowledgeable staff provided excellent service.
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May 2023 by Shabana Shaw
My car is still at the shop - it was worked on for 7 hours on Saturday after an alignment that caused a sound. The sound escalated and they tried working on it and now my car cannot be driven. It's making very loud noises and rattling. I am being told that they don't know what to do and I should call my insurance. This is INSANE!
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April 2023 by Cassandra
David gives the best customer service. I followed David from the Dunwoody location to the Alpharetta location. David is now a store manager, which is well deserved. I recently went there yet again with my car. David knew I had issues with my car for a while to make a long story short. My car is running like new. I want to thank Shawn for repairing my car a very good technician he knew exactly what was wrong with my car and fixed it like new. Thank you again, David and Shawn, for your outstanding service!??
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March 2023 by Hunter Hartman
David the manager was very nice and helpful. Anything he recommends, he will take you to the garage and show you what needs to be done. He will tell you what your car will need soon. He’s completely honest and it’s much appreciated. His professionalism and honesty makes customers like me want to keep coming back to this location. Thank you David and the whole Mr. Tire crew.
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February 2023 by Shalin Patel
My father-in-law needed a new tire due to a curb incident. I was able to get a same day appointment here, and the service was very fast. The prices were also very good. I worked with Kevin. They also have free Wi-Fi and a TV if you want to wait in their lounge. There is no free coffee or anything, but there is a soda machine.
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October 2022 by Tom Little
Had a nail in a tire and took it the Alpharetta, Mr. Tire location. They got me right in. Very professional. I'de like to commend the Manager, David and the Technician, Kevin.Thank you for your excellent service ?.
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October 2022 by Stacey Nickens
Very nice guys. They are prompt, explain everything very thoroughly, and do a great job!! It's nice to know I can trust somebody to work on my cars. Thank you!!
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September 2022 by John Shaouni
Had a good experience getting my brakes changed here. The guy at the counter was named Watts and he was super helpful and upfront. Got a free inspection and a quote that came out to about what I was expecting to pay before I got there.The best part though is that when I got the brakes changed it actually cost the estimated price. Transparency and honesty isn’t always easy to find at car shops.
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September 2022 by Mike Hay
I have visited this location for over 5 years, when the Roswell location closed. I woke up to leave at 7:30 am for a business meeting, only to find a flat tire. I was able to fill the tire enough to make it to this location. I called on my way to see if they had my size tire in stock, they did and had my new tire mounted & on my way in 20 minutes! Well exceeded my expectations and as usual, I received unbelievable customer service. Special shout out to Watts for going above & beyond and making it possible for me to make my meeting on time. David always coordinates my visits with incredible efficiency & professionalism. They have my tire, brake & oil change business for life for my 3 vehicles!
