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August 2024 by Manuela Shepherd
I was just calling to see if dealer would lower price possibly. How rude to interrupt me and tell me iam the wrong customer for the car just because I asked to see if he would lower price. Thats what sales people should expect. You are selling an item..duuhh thats over 70 days at your location. Sure you can "wait for the right person'... my goodness, it was just a simple question.
No other dealership I have experienced did ever do such a thing to me...hanging upon me. He could have just said "No the price is firm, if you would like to come in anyways, i am happy to assist". I called back and said iam still interested.no matter if price is firm or not. I guess he couldn't get over my 1st question if he is willing to lower price. Geez .it was just a question. Spoiled dealer. Don't go there..he has no open ears for any of your questions or requests. He will just interrupt you and not wanting to deal with you anymore. You just lost 3900$, cause I was just asking and was still interested in the car for 3900$!!! I was just wondering and asking thats all. Too bad for you. Good luck finding the "right person ".
And also thanks for NOT giving customers FREE! Car reports. If someone ask you for a free carfax, you send that potential buyer immediately the free carfax but no, you refer them to your website saying."its on your website? ". First of all, in sales you give info immediately, you dont refer esp. If the info isn't even there. There is no FREE carfax/autocheck on your website. Why would you refer someone to your website for something that isn't there? Again you have no pre sales knowledge of wanting to give info out in a nice, quick and convenient way to your customers. Other dealers website have their carfax reports conveniently on their website. You may want to look at competitors' websites and see how it's done professionally. Remember you are representing your company the way you react to your customers and the way you present information about your sale items (cars in your case). Make people wonna buy from you rather than getting pushed away. I mean you are in sales. Don't you wonna sell something here?
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August 2024 by Esmeralda Granados
Super happy with the purchase ??, excellent service
I recommend it
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June 2024 by JM PM
The car is very defective and the finance company charges an extra fee to pay off the car!!! My car's check light came on and I've put everything in and it's still bad.
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May 2024 by Laura Moreno
Thank you Miguel for your help! ?
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April 2024 by nathan hacker
Went to look for a vehicle, nice guy running place and gave plenty of space for you to inspect the vehicle and discuss
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December 2023 by Michael Jones
Great guys (Alex and MJ) to work with. Both the pre and after sale services are exceptional. If I could give them 10 stars I would. You will very seldom find a dealer that have excellent service and dedication after the sale.
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August 2023 by Aaron Hauck
I highly recommend looking hey is you are in need of a used vehicle. These guys went above and beyond to help my family out. They were very upfront about anything they knew about the vehicle I purchased. While test driving it a wheel bering or caliper or something messed up. They immediately fixed and and held the van until I could make it back.They worked with us through every step and we were (unintentionally) ~very~ difficult. The van we bought had had a few small problems since we bought it. Nothing a vehicle this agr and mileage wouldn't have. Motor just blew in my other car (not from them) so I might be going back.
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July 2023 by Kimberly Harris
I highly recommend MJ Auto Brokers (Miguel). My daughter purchased a car from MJ (Miguel) in May. Miguel was very helpful, professional and walked her through the entire process. He took time to explain the title, service, etc., which is helpful for a first-time buyer. We had some minor issues after purchasing the vehicle, but all was resolved in a matter of days. Miguel followed up daily. Great service and communication.
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April 2023 by Josh
I bought a car in February 2022. By July it was unable to pass emissions, and by September the motor mounts broke. I replaced one (dogbone on top) and the whole thing was crumbling and falling apart. I can only imagine what the other 3 look like.Not worth it.
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March 2023 by Lyric Ford
Had an amazing experience! Miguel was extremely kind and patient! Purchase was smooth and offered a great deal!
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November 2022 by Jun The Housecall Groomer
I feel bad because I promised to write a review last October when I bought my Tacoma here. Miguel was so helpful, honest and made the entire process so easy. I had horrible credit at the time, and only the money from my insurance for my totaled Corolla as a down payment. But they worked with me, and helped me get back on the road with a better vehicle than I had before with a lower monthly payment than I was paying before on a smaller car. Fast forward to over a year later and I’m in love with this truck! I’ve beat it up on backroads and put close to 60k miles on it. It’s still driving smooth and I’ve had no mechanical issues or problems yet. I recommend MJ Auto Brokers to everyone who is in the market to buy a vehicle. Ask for Miguel! He’s a good man ?
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October 2022 by D N
Miguel has been very upfront and easy to deal with. When I bought the car He noticed one of the blinkers wasn’t working and so he made the quick repair.Shortly after I took the car home I noticed the AC stopped working, I reached out to him and not only he was willing to have it looked at, I took it to him the next weekend and he replaced the components for free (he had done a repair and had the parts ready in case the repair failed, and so he did the work)The car is obviously a beater but it’s nice to have it be functional and the process was a breeze, would buy again from him.
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September 2022 by terry wheeler
They help me with some papers for my son but I would not buy a car through any auto brokers
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June 2022 by Chloe Boyd
While helping my Daughter (Chloe) find a vehicle to purchase, first time buyer with no assistance from me; she located the vehicle she wanted at MJ Auto Broker. Miguel was extremely helpful. Allowed her to take the vehicle for inspection by a mechanic and lowered the price some to give her a great deal. Final paperwork process was painless and easier than my purchase of a brand new vehicle from a well known dealership. Thank you Miguel
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May 2022 by Lillian Carrera
I had a great experience buying a car from this business. After explaining what I needed and what my budget was, Miguel was able to suggest a car that was exactly what I was looking for. Miguel was patient, honest and very knowledgeable in answering all my questions, and I never felt pressured or judged throughout the entire process. His calming and reassuring approach left a positive impression.I would definitely purchase another vehicle from him and could not recommend them enough.